What are the responsibilities and job description for the Lead NMCI Helpdesk Support/Systems Administrator position at CACI?
CACI is seeking a NMCI Senior Helpdesk/Systems Administrator to support our government customer located in Washington DC. In this role you will be the liaison between NMCI and the end user. You will work through NMCI issues for the user. We are looking for someone that can be the "go to" person for using new technology.
What You’ll Get to Do:
- IT Support (computers, phones, printers, VTC, wireless devices, etc)
- Create accounts to create, delete, or move employees
- Issue iPhones, iPads, Cell phones, hot spots
- Asset management – manage who has what
- Learn Active Directory (used to check accounts and computers)
- It Equipment Orders
- DRMO – dispose of old equipment
- Submit account requests via SAAR, NNPI User Agreement, Cyber Awareness Challenge Certification, SIPR accounts, etc.)
- Report on missing or stolen equipment
- Share Drive management
You’ll Bring These Qualifications:
- Active Secret Security Clearance
- Bachelor's degree or equivalent experience and 7 years of related experience
- Must have MS network knowledge
- Customer service experience
These Qualifications Would be Nice to Have:
- NMCI helpdesk experience
What We Can Offer You:
- We’ve been named a Best Place to Work by the Washington Post.
- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
- We offer competitive benefits and learning and development opportunities.
- We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
- For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.
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What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
An environment of trust.
CACI takes pride in fostering a diverse and accessible culture where every individual feels supported to chart their own path. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.
Your potential is limitless. So is ours.
Learn more about CACI here.
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Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.
The proposed salary range for this position is:
$94,400 - $198,300Salary : $94,400 - $198,300
