What are the responsibilities and job description for the Microsoft Endpoint Management Engineer position at CACI?
The Opportunity:
CACI is looking for a skilled Microsoft Endpoint Management (MEM) Engineer, specializing in Microsoft Endpoint Configuration Manager (MECM, formerly SCCM) to support the Department of the Air Force (DAF) Enterprise IT as a Service (EITaaS) program. The candidate will join a team of engineers responsible for engineering and implementing an enterprise Unified Endpoint Management (UEM) Solution. The UEM solution shall be capable of managing all Windows endpoints.
On the EITaaS program, CACI will deliver enhanced capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk, endpoint management and security solution, as well as CONUS/OCONUS field support and life cycle support for end user devices to enable the DAF to transition focus from IT operations to mission operations.
In this role, you’ll serve as an experienced MECM engineer assisting with the design and implementation of the MECM solution for the Department of the Air Force (DAF) classified network.
Responsibilities:
- Architect and design the solution to be scalable to meet DAF needs/growth
- Establishing procedures based on industry best practices for both routine and zero-day patch management, ensuring appropriate levels of documentation to hand over to operations team for sustainment
- Provide Tier 3 support to operations team for deployment of applications and application updates based on defined criteria
- Provide Tier 2 support to operations team to remediate issues related to failed patches or applications and conflicts related to patching
- Create documentation/SOPs for new procedures and manual steps to complete tasks for soft hand-offs and cross-training of support personnel
- Operate and maintain the overall MECM infrastructure supporting the enterprise, including future third-party plugins/enhancements
- Track all relevant SLA/SLOs and provide reports as required
- Collaborate with DAF enterprise and program security teams to ensure requirements are met within allotted timeframes
- Communicate effectively and collaboratively with customers, stakeholders, and peers
Qualifications:
Required:
- An active DoD secret clearance is required
- BA/BS 5 years (additional 5 years of recent relevant experience may be substituted for degree, for total of 10 years of experience)
- DoD 8140 compliance (ex: Security )
- Experience working in a DoD classified environment
- Experience testing, deploying, and troubleshooting the installation of Microsoft and third-party software updates
- Experience building/deploying application packages in SCCM 2012/MECM Current Branch
- Experience deploying PXE OSD capabilities for a geographically distributed network
- Experience managing a large MECM infrastructure
- Experience managing Windows Servers and Workstations
- Familiarity with STIG requirements
- Familiarity with ITILv4
- Familiarity with Agile Scrum methodologies
- Strong skills with MS Office tools (Excel, Word, Project, Visio) and SharePoint
- Excellent verbal and written communication skills
Desired:
- Experience with Adaptiva OneSite/Client Health
- Experience with ServiceNow
- Acts independently to expose and resolve problems
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What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
An environment of trust.
CACI takes pride in fostering a diverse and accessible culture where every individual feels supported to chart their own path. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.
Your potential is limitless. So is ours.
Learn more about CACI here.
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Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.
The proposed salary range for this position is:
$85,800 - $180,200Salary : $85,800 - $180,200
