Operations Analyst - Security Clearance Required

Operations Analyst

Job Category : Information Technology

Time Type : Full time

Minimum Clearance Required to Start : Secret

Employee Type : Regular

Percentage of Travel Required : Up to 10%

Type of Travel : Continental US

The Opportunity :

Are you ready to revolutionize financial auditability and transportation logistics? We're seeking talented Operations Analysts to join our team in implementing a cutting-edge software system that will transform how businesses manage their finances and supply chains.

Junior, Intermediate, Senior and Subject Matter Expert (SME) level opportunities are available covering areas from program management and cybersecurity to systems engineering and process optimization, etc.

If you're passionate about leveraging technology to streamline operations and enhance transparency, this is your chance to make a significant impact. Join us in building the future of financial and logistical management – your expertise could be the key to our success!

• Positions are contingent upon contract award.

Responsibilities : Junior level -

Coordinate the execution of production schedules to ensure timely delivery of services

Optimize computer system resources to enhance operational efficiency

Address production-related issues promptly to minimize disruptions

Establish and maintain essential relationships with stakeholders to facilitate seamless delivery of information technology services

Assist in supervising staff operations and maintaining operational excellence

Monitor and report on key performance indicators

Participate in process improvement initiatives

Collaborate with cross-functional teams to achieve operational goals

Assist in the development and implementation of operational procedures and policies

Support the creation of operational reports and documentation

Intermediate level –

Coordinate the execution of production schedules to meet organizational goals and client needs

Optimize computer system resources to enhance efficiency and performance

Address production-related issues promptly and effectively

Establish and maintain essential relationships with stakeholders to facilitate seamless delivery of information technology services

Supervise staff operations, providing guidance and mentorship to junior team members

Maintain operational excellence through continuous improvement initiatives

Monitor and analyze system performance, identifying areas for enhancement

Develop and implement standard operating procedures for various operational processes

Collaborate with cross-functional teams to ensure alignment of operational activities with organizational objectives

Prepare and present regular reports on operational performance and metrics

Senior -

Coordinate the execution of production schedules to ensure timely delivery of IT services

Optimize computer system resources to enhance efficiency and performance

Address production-related issues promptly and effectively

Establish and maintain essential relationships with stakeholders to facilitate seamless delivery of information technology services

Supervise staff operations and maintain operational excellence

Develop and implement strategies to improve operational processes and efficiency

Analyze complex operational data and provide insights to drive decision-making

Create and maintain documentation for operational procedures and best practices

Collaborate with cross-functional teams to ensure alignment of operational goals with overall business objectives

Monitor and report on key performance indicators (KPIs) related to IT operations

SME –

Coordinate the execution of complex production schedules across multiple projects and teams

Optimize computer system resources to ensure maximum efficiency and performance

Address production-related issues promptly, implementing effective solutions

Establish and maintain essential relationships with stakeholders to facilitate the seamless delivery of information technology services

Supervise staff operations, providing mentorship and guidance to team members

Maintain operational excellence through continuous improvement initiatives

Develop and implement strategic plans to enhance operational efficiency and service quality

Conduct in-depth analyses of operational processes and recommend improvements

Ensure compliance with industry standards, regulations, and best practices

Serve as a technical advisor and subject matter expert in IT operations and service delivery

Qualifications : Required :

Junior –

Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field of study. Equivalent combination of education and experience may be considered in lieu of degree.

0-3 years of experience in operations management, IT services, or a related field

Strong analytical and problem-solving skills

Excellent communication and interpersonal skills

Proficiency in Microsoft Office suite, especially Excel

Basic understanding of IT infrastructure and services

Ability to work effectively in a team environment

Strong organizational skills and attention to detail

Willingness to learn and adapt to new technologies and processes

Intermediate –

Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. Equivalent combination of education and experience may be considered in lieu of degree.

3-8 years of experience in IT operations, systems administration, or a related field

Strong understanding of IT infrastructure and operations management

Experience with production scheduling and resource optimization

Proficiency in relevant software and tools for IT operations management

Excellent problem-solving and analytical skills

Strong communication and interpersonal skills

Ability to work effectively under pressure and manage multiple priorities

Experience in supervising and mentoring junior staff

Senior –

Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. Equivalent combination of education and experience may be considered in lieu of degree.

8-11 years of experience in IT operations or a similar role

Strong understanding of IT infrastructure, systems, and processes

Excellent analytical and problem-solving skills

Proven experience in project management and schedule coordination

Strong leadership and team management skills

Advanced proficiency in relevant software and tools for IT operations management

Excellent communication skills, both written and verbal

Ability to work effectively under pressure and manage multiple priorities

SME –

Master's degree in Computer Science, Information Technology, Operations Management, or a related field. Equivalent combination of education and experience may be considered in lieu of degree.

Minimum of 12 years of progressive experience in IT operations management or related roles

Proven track record of successfully managing complex IT operations and service delivery

Extensive knowledge of IT infrastructure, systems, and service management frameworks (e.g., ITIL)

Strong leadership and team management skills

Excellent analytical and problem-solving abilities

Superior communication and stakeholder management skills

Expert-level proficiency in operations management tools and technologies

In-depth understanding of project management methodologies

Ability to obtain and maintain required security clearances

Desired : Junior –

Familiarity with project management methodologies

Knowledge of IT service management frameworks (e.g., ITIL)

Experience with data analysis and visualization tools

Internship or academic project experience in operations management or IT services

Interest in obtaining relevant certifications (e.g., ITIL, CompTIA)

Intermediate –

Master's degree in a relevant field

Certifications such as ITIL, CompTIA, or relevant vendor-specific certifications

Experience in government contracting or defense industry IT operations

Knowledge of cybersecurity principles and practices

Familiarity with cloud computing platforms and services

Experience with automation and scripting for operational tasks

Senior –

Master's degree in a relevant field

Certifications such as ITIL, PMP, or relevant technical certifications

Experience with cloud computing platforms (e.g., AWS, Azure)

Knowledge of automation and orchestration tools

Familiarity with Agile methodologies

Experience in government contracting or defense industry IT operations

SME –

Ph.D. in a relevant field

Relevant certifications (e.g., ITIL Expert, PMP, CISSP)

Experience in government contracting or defense industry IT operations

Knowledge of federal regulations and compliance requirements related to IT operations

Track record of implementing innovative solutions to complex operational challenges

Publication record or speaking engagements in relevant fields

This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI.

What You Can Expect :

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Your potential is limitless. So is ours.

Learn more about CACI here.

Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here .

Since this position can be worked in more than one location, the range shown is the national average for the position.

The proposed salary range for this position is :

82,100-$172,400

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

Salary : $82,100 - $172,400