What are the responsibilities and job description for the Auto Mechanic- Customer Service position at Cactus Jacks Auto?
Job Description
Job Description
About the Role :
As an Auto Mechanic specializing in customer service at Cactus Jacks, you will play a crucial role in ensuring that our clients receive top-notch automotive repair services while also feeling valued and understood. Your primary responsibility will be to diagnose and repair vehicles, but equally important is your ability to communicate effectively with customers about their vehicle needs and repair options. You will be the bridge between technical expertise and customer satisfaction, ensuring that clients leave with a clear understanding of the services performed. This position requires a balance of mechanical skills and interpersonal abilities to foster long-term relationships with our clientele.
Minimum Qualifications :
- High school diploma or equivalent.
- 3 years of proven experience as an auto mechanic or in a similar role.
- Strong understanding of automotive systems and repair techniques.
- Excellent communication and customer service skills.
Preferred Qualifications :
Responsibilities :
