What are the responsibilities and job description for the Sales Coordinator position at Cadence Olney?
People taking care of people, that's who we are and what we do at Cogir Senior Living!
What to expect...
Cogir Senior Living (formerly Cadence Living) is hiring an energetic, genuine, and compassionate Sales Coordinator with experience in relational sales and a heart for our seniors and their families to join the team in our beautiful retirement community Cadence at Olney!
The Sales Coordinator is responsible for the smooth transition of a new resident into the community. They have in-depth knowledge of the property's products and services, enabling them to represent the community effectively and accurately to referral sources and potential clients. They foster relationships with residents, families, community partners, and local organizations to promote the senior living community and ensure a thriving, supportive environment. The ideal candidate is a dynamic, empathetic, and detail-oriented professional passionate about improving the lives of seniors. We welcome candidates from the retirement living, hotel, and real estate industries.
What Cogir has to offer you?
- Competitive wages, training, and growth opportunities.
- An inclusive, positive work environment where everyone has a voice.
- Early access to paycheck (pay on demand).
- Heath, Dental, Vision, and Life insurance.
- 401K Plan with company match.
- Paid Vacation, sick leave, and Holiday pay.
- Employee Assistance Program.
- Generous Employee Referral Bonus Program.
- Free meals at work and more!
What will you do as Sales Coordinator?
- Assist the Community Relations Director in implementing plans to acquire leads, manage leads, and increase census.
- Qualify prospects, convert qualified prospects to tours, and convert tours to deposits using the sales process.
- As directed, handle all inbound telephone, walk-in, and mail inquiries, including completing the inquiry information form, entering inquiry information into the sales and marketing database, and follow-up correspondence.
- Give community tours and provide marketing information to prospective residents and families.
- As requested, assist the Community Marketing Directors in preparing routine and special sales and marketing reports.
- Follow-up with all potential residents, referral sources, or interested parties.
- Assist with the preparation of all required sales reports and sales activity boards.
- Assist with preparing and processing all required information necessary to complete a successful move-in.
- Aid residents and their family members with the adjustment to the facility during and after move-in.
- Maintain the community's Customer Relationship Management software (Yardi) accurately and timely.
- Maintain a high degree of resident satisfaction through the establishment of relationships between residents, department heads, and staff who provide services daily.
- Understand the community's care regulations to ensure proper placement and education to prospects.
- Assist with the setting up and tearing down of special events.
If you have these qualifications, we'd love to chat:
- A minimum of 3 years experience in retirement housing, hospitality, or healthcare sales and marketing.
- A positive team player mentality and passion for serving seniors!
- Ability to work in a fast-paced environment and capacity to work evenings and/or weekends if needed.
- Success in achieving sales goals and quotas.
- Knowledge of various computer systems, particularly Excel, Word, and Outlook.
- Assisted Living (AL), Independent Living (IL), Senior Living, or Hospitality experience a plus!
- Experience with Yardi or similar CRM software is preferred.
- A high school diploma or equivalent is required; an associate's degree or higher is preferred.
About COGIR Management USA:
Cogir Senior Living, based in Scottsdale, Arizona, proudly oversees a network of senior living communities spanning 11 states nationwide. As a trusted leader in senior housing, we are dedicated to growth while maintaining our commitment to exceptional care for our residents and a supportive, growth-focused environment for our team members. At Cogir, our culture is rooted in the core values of human focus, creativity, and excellence, which inspire us to continuously improve and achieve excellence in all we do. Join us in our mission to enrich the lives of our residents while building a meaningful and fulfilling career!
Apply today and become part of the Cogir Family!
