Box Office

Overview
We are seeking a dynamic and enthusiastic box office and front of house representative to join our team in a NEW Branson venue: Cadenza Productions at The Majestic. In this role, you will be the first point of contact for our guests, providing exceptional service while facilitating ticket sales for various events. Your ability to engage with customers and manage transactions will be key to enhancing their experience and ensuring smooth operations.

Duties

• Greet and assist customers in a friendly and professional manner.
• Provide information about upcoming events, ticket pricing, and seating options.
• Process ticket sales efficiently using the point-of-sale system.
• Handle cash transactions accurately and maintain cash drawer integrity.
• Address customer inquiries and resolve any conflicts or issues that may arise.
• Promote special events and upsell additional services or products when appropriate.
• Collaborate with team members to ensure a seamless guest experience during events.
• Maintain cleanliness and organization of the sales area.
• Operate concessions and gift shop.

Requirements

• Excellent public speaking skills to effectively communicate with diverse audiences.
• Strong conflict management abilities to handle customer concerns with professionalism.
• Experience in cash handling is preferred to ensure accurate financial transactions.
• Background in theater, hospitality, guest services, or events management is a plus.
• Previous experience in food service or resort environments is beneficial but not mandatory.
• Ability to work flexible hours, including evenings and weekends as required by event schedules.
• A positive attitude and a passion for providing outstanding customer service.
• Team player!

If you are looking for an opportunity to work in a fast-paced environment where you can make a difference in the guest experience, we encourage you to apply for the Ticket Sales Representative position.

Job Type: Part-time

Pay: From $13.75 per hour

Expected hours: 5 – 25 per week

Benefits:

• Employee discount

Schedule:

• 4 hour shift
• After school
• Day shift
• Evenings as needed
• Evening shift
• Every weekend
• Monday to Friday
• Morning shift
• Rotating weekends
• Weekends as needed
• Weekends only

Ability to Commute:

• Branson, MO 65616 (Required)

Ability to Relocate:

• Branson, MO 65616: Relocate before starting work (Required)

Work Location: In person

Salary : $14