What are the responsibilities and job description for the Hotel Night Auditor- Hyatt Riverfront- Wilmington DE position at Cadia Healthcare?
Offering over 20 years of experience, Onix Hospitality currently owns and manages eight award-winning, top-performing hotels in the Mid-Atlantic region and Florida, operating over 1,000 hotel rooms across its growing portfolio and serving more than half million customers annually. We are currently looking for a Night Auditor to join our team!
Onix Hospitality rewards it's employees for their hard work and dedication to providing the best service possible, with a wide-range of benefits and perks to show we care.
BENEFITS AND PERKS WE OFFER
Benefits
- Competitive Salary
- Affordable Medical, Dental, and Vision Benefits for You & Your Family
- 401k Retirement With Company Match
- Flexible Spending Accounts (FSA)
- Paid Time Off & Paid Holidays
- Short-term Disability and Maternity Leave Options, Personal and Family Medical Leave
- Company provided Life Insuranceand Long Term Disability Coverage
Employee Perks Program
Responsibilities and Duties
The Night Auditor is responsible for serving guests at the front desk while providing the highest level of service possible in an efficient, courteous, and professional manner by following Onix Hospitality standards of aggressive hospitality and adhering to guidelines and procedures. Represents the hotel to the guest throughout all stages of the guest's stay. Determines a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration cards and then assigns rooms accommodating special requests whenever possible. Verifies the guest's method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk racks and communicates this information to the appropriate hotel personnel. Works closely with the housekeeping department in keeping room status reports up to date and coordinates requests for maintenance and repair work. Maintains guest room key storage and maintains and supervises access to safe deposit boxes. Must be sales minded. Presents options and alternatives to guests and offers assistance in making choices. Knows the location and types of available rooms as well as the activities and services of the property. May set up breakfast areas and perform some houseman tasks.
Qualifications
