What are the responsibilities and job description for the Technician II position at CADILLAC OF JACKSON LLC?
Primarily responsible for ensuring that customer and contractor vehicle service and repair needs are met.
JOB DUTIES
Take care of customer, whether it be contractor or after sale customer
Repair vehicle properly and with safe techniques
Vehicle inspection against industry accepted standards
Minor shop duties (clean up, trash)
Maintain a tidy work area
POSITION REQUIREMENTS
High school Diploma/GED
Vocational/Technical/Business School
Diagnostic Training
Knowledge of product
Repair skills
Problem solving
Basic computer skills
CHARACTERISTICS
Honesty & Integrity in all matters
Customer Service Focused
Excellent Communication skills
Problem Solver
Strong Technical Aptitude
Up-to-date Technologically
Solid work ethic
Organized
SKILLS & QUALIFICATIONS
No supervisory responsibility
Tasks are multiple and diverse with some interrelationship across processes. Work requires the direct application of a variety of procedures, policies and/or precedents. There is some budget responsibility and expenditure authority.
Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies and practices. Refers unusual problems to supervisor.
PHYSICAL REQUIREMENTS
Work involves frequent exposure to unpleasant elements, such as extreme temperatures, dirt, dust, fumes, smoke, loud noises, chemicals, etc.
Position requires continuous moderate or occasional heavy physical activity which includes 15% walking, 50% standing, 10% lifting, 10% pulling, 10% pushing, and 5% sitting.
JOB DUTIES
Take care of customer, whether it be contractor or after sale customer
Repair vehicle properly and with safe techniques
Vehicle inspection against industry accepted standards
Minor shop duties (clean up, trash)
Maintain a tidy work area
POSITION REQUIREMENTS
High school Diploma/GED
Vocational/Technical/Business School
Diagnostic Training
Knowledge of product
Repair skills
Problem solving
Basic computer skills
CHARACTERISTICS
Honesty & Integrity in all matters
Customer Service Focused
Excellent Communication skills
Problem Solver
Strong Technical Aptitude
Up-to-date Technologically
Solid work ethic
Organized
SKILLS & QUALIFICATIONS
No supervisory responsibility
Tasks are multiple and diverse with some interrelationship across processes. Work requires the direct application of a variety of procedures, policies and/or precedents. There is some budget responsibility and expenditure authority.
Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies and practices. Refers unusual problems to supervisor.
PHYSICAL REQUIREMENTS
Work involves frequent exposure to unpleasant elements, such as extreme temperatures, dirt, dust, fumes, smoke, loud noises, chemicals, etc.
Position requires continuous moderate or occasional heavy physical activity which includes 15% walking, 50% standing, 10% lifting, 10% pulling, 10% pushing, and 5% sitting.