What are the responsibilities and job description for the Automotive service BDC call representative position at Cadillac of Laguna Niguel?
FULL-TIME position available for Automotive Service Department Call Center representative wanted for family-owned Cadillac/GMC/Hyundai/Genesis dealership in Laguna Niguel, California.
Customer Service Call Center position requires a focus in Customer Service & Phone Etiquette. Taking inbound phone calls, scheduling service appointments and making outbound service follow up calls.
Prior call center experience is a plus but not mandatory.