What are the responsibilities and job description for the Software Support Engineer position at CAE Healthcare?
Madison Medical is committed to pioneering the medical and life science solutions of tomorrow. We are driven by a mission to make healthcare safer, healthier and more productive. Our businesses strive to enable positive impacts on health.
We are a group of businesses within one of the largest privately held companies in the world, Madison Industries; a safe haven for entrepreneurs who want to grow their businesses, a culture that encourages teammates to act with an owner's mindset.
Our world class teams design and manufacture leading technologies in the medical, health care, pharmaceutical and bioscience industries. Madison Medical offers a comprehensive range of products that meet the demands of an ever-changing marketplace while improving millions of lives around the globe.
- Improving patient safety while helping to solve the nursing shortage.
- Faster, more accurate test results, so doctors can treat patients more effectively.
- Detecting cancer early to save more lives.
- Enabling those with skin conditions to live healthier, fuller lives.
Elevate Healthcare, a Madison Medical group company, is a leading innovator in the medical simulation industry. We specialize in developing advanced simulation technologies designed to enhance healthcare education and improve patient safety. Our products include a wide range of simulators for various medical fields, from ultrasound and surgical training to emergency and trauma care. Our mission is to make the world safer, healthier, and more productive by providing innovative solutions that elevate healthcare training, ultimately leading to better patient outcomes and a safer healthcare environment.
Job Title: Software Support Engineer
Location: Sarasota
Company: Elevate Healthcare
About Us: Elevate Healthcare is a leading innovator in the medical simulation industry. We specialize in developing advanced simulation technologies designed to enhance healthcare education and improve patient safety. Our products include a wide range of simulators for various medical fields, from ultrasound and surgical training to emergency and trauma care. Our mission is to provide innovative solutions that elevate healthcare training, ultimately leading to better patient outcomes and a safer healthcare environment.
POSITION & REQUIREMENTS SUMMARY:
Join a rapidly growing company in the healthcare industry! As a key member of the Elevate Healthcare team, the Software Support Engineer will work alongside internal teams and external partners to deliver high-quality products and services. This role will involve collaborating with various departments such as Engineering, Product Management, and Internal QA to drive and maintain top-notch quality performance. By leveraging quality tools, this individual will play an integral role in shaping and enhancing the quality culture at Elevate Healthcare.
RESPONSIBILITIES
* Support and operate our own developed applications
* Analyze, document and solve problems coming from customers
* Work closely with developers and testers
* Perform updates and system maintenance
REQUIREMENTS
* confident in a Linux environment (RedHat, CentOS, Ubuntu)
* basics of TCP/IP networking
* experienced in writing scripts (e.g. Bash, Python)
* worked with MySQL or another database
* communicate in English both written and spoken
* curious and are not afraid of deeper technical challenges
* think with a customer-friendly attitude
* motivated to learn and find solutions independently
PREFERRED
* 1-3 years of experience in operating Linux systems
* Knowledge of the Microsoft Azure environment
* Specialized higher education
* Experience in automation or programming
* Virtualization (e.g. VMware) or container technology (Docker, Kubernetes)
This position has no supervisory responsibilities.
GENERAL:
* Complies with and enforces all applicable safety rules, regulations and procedures both at Elevate Healthcare and wherever Elevate Healthcare is represented (i.e., program site, trade show, etc.).
* Performs all duties in complete compliance with all legal and ethical standards.
* Maintains the security of proprietary information.
* Perform quality work within deadlines with or without direct supervision.
PHYSICAL REQUIREMENTS:
* Ability to operate standard office equipment.
Elevate is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
