Director of Human Resources (Horseshoe Lake Charles)

Horseshoe Lake Charles, a Caesars Entertainment company, brings the legendary Horseshoe brand to southwest Louisiana, showcasing the ultimate gambling experience for guests, including new rooms, unmatched restaurants and a variety of entertainment. Be part of the action as we usher in a legendary new era. The reimagined Lake Charles property features a WSOP® Poker Room, state-of-the-art Caesars Sportsbook, a renovated hotel tower, and culinary offerings, including the award-winning The Brew Brothers. Discover why Horseshoe has long been The Ultimate Gambling Experience.

Caesars Entertainment is Blazing the Trail for our team members with an all-new benefits program. Full-time team members are able to choose from five different medical coverage levels and four different carriers. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The Director of Human Resources manages and ensures the efficient administration and management of all the Human Resources function. Thorough knowledge of Human Resources practices and procedures as well as considerable knowledge of State and Federal laws and regulations pertaining to Human Resources is required. 

• Must have excellent oral and written skills in English.
•  Ability to write reports, business correspondence and procedure manuals. 
• Ability to effectively present information and respond to questions from groups and managers, team members, clients, and customers. 
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. 
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exits. 
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. 
• Ability to use good judgment in a confidential setting. 
• Must have the ability to use and operate computer and software programs.

Responsibilities to include:

• Provides counseling and support to all personnel to ensure good team member relations
• Manage, train and lead Human Resources team to ensure skill development
• Support management by providing Human Resource advise, counsel and decisions
• Protect the confidentially of any all business information
• Recruiting and Staffing - Reviews options for leased labor needs
• Wage/benefit administration
• HR Budgets – and compliance throughout the year
  • Department budget
  • Wellness budget
  • Team member events
  • Charitable giving
• Compensation and benefits administration:
  • Performance management and improvement systems
  • Organization development:
• Employment and compliance to regulatory concerns
• Team member orientation, development, and training
  • Developing staffing strategies and implementing programs and plans. Identifying and cultivating effective and appropriate sources for team member for all job levels.
  • Ensuring job description for every team member position is up-to-date and accurate.
• Policy development and documentation:
  • Ensuring organizational conformation with applicable HR related regulations and statutes as well as organizational procedures and policies.
  • Implementing HR programs and policies as needed by the organization.
• Team member relations:
  • Company-wide committee facilitation
  • Company team member and community communication
  • Team member safety, welfare, wellness and health
  • Team member services and counseling.
• Ensures compliance with statutory requirements and the execution of employment activities, in order to provide each department with the personnel, guidance, and support necessary to achieve their customer service and business objectives.

QUALFICATIONS

This person must have a minimum of ten (10) years of Human Resources experience in a casino and hotel environment. A Bachelor’s Degree in Human Resources area is preferred, but the completion of specialized Human Resources management or certification program is accepted. Five (5) years directly related management or supervisory work experience in Human Resources may be substituted for college/certification; or an equivalent combination of education and/or work experience.

REQUIRED PERSONAL COMPETENCIES

Responsible for fostering a fun environment. Responsible for being gracious to all guests and co-workers. Responsible for promoting a positive influence in the community and participating in company-sponsored events. Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs. Ensures that behavior and appearance are in compliance with established standards. Maintains a professional work environment with management and staff.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by and team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

Horseshoe Indianapolis Racing & Casino is a smoking establishment. The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work in a smoking environment.

ACCESS TO GAMING FLOOR

Requires access to the gaming floor.

DISCLAIMER

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Horseshoe Lake Charles reserves the right to make changes to this job description whenever necessary.