What are the responsibilities and job description for the IDENTITY MANAGEMENT ADMINISTRATOR position at CAI?
Job Details
Job ID Number
R5107Employment Type
Full timeWorksite Flexibility
HybridJob Summary
As the Identity Management Administrator, you will focus on identity/permissions management and troubleshooting network access by doing account builds, processing data access requests, managing tickets, supporting basic email problems, and managing group memberships.Job Description
We are seeking a Identity Management Administrator to focus on identity/permissions management and troubleshooting network access by doing account builds, processing data access requests, managing tickets, supporting basic email problems, and managing group memberships. This position will be full time and hybrid.
What You?ll Do
Creates and maintains user identities; allocates enterprise licenses, administers secure user access to AD and Azure secured shared resources for Executive Branch agencies; ensures access is compliant with HIPPA, CJIS, PCI, FTI, FERPA, etc. requirements
Administers and troubleshoots secure user access to email resources and collaboration platforms for Executive Branch agencies; includes managing email accounts, distribution lists, and other shared mail resources; provides second tier support
Works with and creates PowerShell scripts to provide efficiencies for and optimization of identity management processes
Provides file recovery with Volume Shadow Services and current file backup software. Provides guidance for user self-service of cloud file and email recovery
Develops, maintains, and follows, documentation related to MCS processes, procedures, and standards. Contributes ideas for process and workflow improvement
Monitors and analyzes Help Desk requests; performs initial triage, evaluation, second tier resolution, or transfers requests to a senior level technician as needed
Partners with technicians from other divisions and bureaus to provide support and solutions
Follows all established State policies, standards, and procedures
What You'll Need
Required:
Four (4) plus years of experience and/or expertise in Windows Active Directory and Azure AD Identity Administration
Two (2) plus years of experience and/or expertise with PowerShell Scripting
Two (2) plus years of experience and/or expertise with Microsoft Exchange Online Support
Two (2) plus years of experience and/or expertise with MS Teams & OneDrive - troubleshooting user access from the backend - authentication, permissions, licensing
Desired:
Two (2) plus years of experience and/or expertise with DNS, DHCP, IP protocols, troubleshooting access to network resources as it relates to connectivity
One (1) plus years of experience and/or expertise with recovering files with VSS and and recovering files from backup
One (1) plus years of experience and/or expertise with Information Security
One (1) plus years of experience and/or expertise with Documentation
Physical Demands
Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitors
#LI-LH1
Reasonable Accommodation Statement
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or .
Equal Employment Opportunity Policy Statement
CAI is committed to equal employment opportunity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status. All employment decisions are based on valid job requirements, including hiring, promotion, and compensation. Harassment and retaliation are prohibited.
