What are the responsibilities and job description for the Software Development Support Analyst position at CAI?
Job ID Number
R4785
Employment Type
Full time
Worksite Flexibility
Remote
Job Summary
As the Software Development Support Analyst you will support our client's utility applications.
Job Description
We are looking for a Software Development Support Analys t to support our client's utility applications. This position will be a full-time and remote .
What You'll Do
Stay informed about industry trends, regulatory changes, and emerging technologies related to ADMS
Propose enhancements to optimize ADMS performance and adapt to evolving grid needs
Emergency Response : be available for rotating on call support of emergences or response to storms / other events that impact service to our customers
Provide consultation for business, system, and user needs
Handle moderate-to-complex end-user system and operations issues that arise
What You'll Need
Familiarity with Windows server environment (starting / stopping services, navigating folder structure, etc.)
Understanding of basic scripting (simple, bat, ps1, etc.)
Basic understanding of networking interactions
Familiarity with job scheduling tools
Comfortable interacting with the business and the GE vendor
Troubleshooting mindset (ability to ask questions, reporting problems, and comfortable digging into issues that they’ve never encountered before)
Physical Demands
Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards
Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
Reasonable Accommodation Statement
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.
Equal Employment Opportunity Policy Statement
It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.
