What are the responsibilities and job description for the System Analyst position at CAI?
Job ID NumberR4361Employment TypeFull timeWorksite FlexibilityRemoteJob SummarySystem Admin duties may include server administration tasks, domain / DNS tasks, Administrating user / domain security, and ITIL - ticketing. The system analyst will provide support for critical TIERS systems, 24x7 on-call rotation is required. Some weekend work is required. Support may require on-premises work at times.Job DescriptionWe are looking for a Systems Analyst to do server administration tasks, domain / DNS tasks, Administrating user / domain security, and ITIL-ticketing. This position will be full-time and remote.What You'll NeedRequired : 8 years' experience with network facilities and data processing techniques, of computer hardware and software, of network operating system and security software, and of performance monitoring and capacity management tools8 years of extensive knowledge and experience using LDAP / Windows Active Directory, Microsoft SQL Server, and Hypervisor Experience with Hyper-V and VMware8 years of knowledge and experience in administering Windows Systems (Group Policy, Kerberos, NTLM, TCP / IP, WINS, DNS, DHCP, PXE), Linux, Network Administration, IT Governance, and Security / Privacy policies and tools. In-depth knowledge of Active Directory, LDAP, DNExperience supporting the following : Ansible, SFTP / FTPS, Kubernetes and open-source software. Ability to direct and organize work activitiesStrong ability to identify problems / issues, analyze and evaluate alternatives and recommend / implement effective solutionsSolid hands-on experience supporting Windows and Linux systems on AWS cloud service providers (AWS, Azure, etc)Experience providing server and application support on a 24X7 on-call basis and on a rotating schedule basis. Perform other tasks and duties as assignedExperience with server hardware equipment replacement / upgradesExperience with ITIL - ticketing using Remedy and ServiceNowPreferred : Ability to prepare concise written reports appropriate to the audienceAbility to communicate effectively verbally and in writingAbility to plan and coordinates server maintenance activities with TIERS Data Center Contractor and CSPs services, including security patching and other activities related to the TIERS Security Program. May assist in Data Center Maintenance CoordinationExperience supporting Microsoft SQL Server Enterprise. Experience installing and implementing SQL Server clustered environmentExperience managing Web Application Firewall system (Imperva and / or AWS WAF)Physical DemandsAbility to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standardsSedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitorReasonable Accommodation StatementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.Equal Employment Opportunity Policy StatementIt is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.
