What are the responsibilities and job description for the Warehouse Lead position at Cainiao Group?
职责描述/Job Description:
❏ 出库管理(Outbound Operations Management)
❏ 每日保质保量完成仓内出库作业管理,对2B和2C订单安排适配的作业人员
❏ Ensure daily completion of outbound operations with quality and efficiency, assigning appropriate staff for both B2B and B2C orders.
❏ 跟进客服指令,对特殊订单按需求进行作业
❏ Follow up on customer service instructions and process special orders as required.
❏ 盯盘现场,对异常第一时间进行处理。
❏ Oversee on-site operations and promptly handle any abnormalities.
❏ 紧密联系尾程团队,针对快递和卡派到车情况积极沟通。
❏ Maintain close communication with the last-mile delivery team, actively coordinating express and truckload deliveries.
❏ 出库完成后对库内库位进行动碰盘点,保障库容准确率。
❏ Conduct post-outbound stock checks by verifying warehouse locations to ensure inventory accuracy.
❏ 团队管理(Team Management)
❏ 监控各环节人效,降低加班工时,提升拣选打包效率
❏ Monitor workforce efficiency at each stage, reduce overtime hours, and improve picking and packing efficiency.
❏ 制定合理的工作安排,分配任务,确保团队高效运作。
❏ Develop effective work schedules, assign tasks, and ensure efficient team operations.
❏ 监控团队绩效,并定期进行考核和反馈。
❏ Monitor team performance and conduct regular evaluations and feedback sessions.
❏ 流程优化(Process Optimization)
❏ 评估和改进出库流程,提高作业效率并减少错误率。
❏ Evaluate and improve outbound processes to enhance operational efficiency and reduce error rates.
❏ 安全与合规(Safety & Compliance)
❏ 确保团队严格遵守安全操作规范(SOP),减少工作事故。
❏ Ensure strict adherence to safety operating procedures (SOPs) to minimize workplace incidents.
❏ 确保所有作业符合当地法律法规及公司政策。
❏ Ensure all operations comply with local laws, regulations, and company policies.
职位描述
任职要求/Qualification:
❏ 工作经验/Work Experience
❏ 1年以上仓库出库管理经验,熟悉物流和仓储运营流程。
❏ 1 years of experience in warehouse outbound management, with a solid understanding of logistics and warehouse operations.
❏ 具备管理团队经验,能够领导并激励员工提升绩效。
❏ Experience in team management with the ability to lead and motivate employees to enhance performance.
❏ 技能要求
❏ 熟练操作WMS(仓库管理系统)。
❏ Proficient in WMS (Warehouse Management System) .
❏ 具备较强的数据分析能力,能够基于数据做出合理的优化决策。
❏ Strong analytical skills with the ability to make data-driven optimization decisions.
❏ 具备良好的沟通能力,能够跨部门协调出库流程。
❏ Excellent communication skills to coordinate outbound processes across departments.
❏ 语言要求/Language Requirement
❏ 流利于中文和英语 Fluency in English and Chinese.
❏ 其他要求/Others
❏ 可在美国合法工作报税
❏ Legally authorized to work in the United States