What are the responsibilities and job description for the Product Manager (Palo Alto) position at CAKE.com Inc?

About us

CAKE.com is a unicorn, product-based software company, with offices in California, Europe, and Asia.

We are focused on creating products that are used by millions around the world. Some of our products include Clockify (time tracking app), Pumble (business communication app), and Plaky (task management app).

Clockify is the world's #1-time tracker, used by millions, from individuals to big companies like Hewlett-Packard Enterprise, American Express, Amazon, etc.

About the position

We're looking for an experienced and innovative Product Manager to work on our web-based product development. The ideal candidate will have a proven track record working on web-based SaaS products and a passion for creating user-centric products.

Your job will be to analyze how people use CAKE.com products and make them more delightful and easier to use. You'll take customer insight from support and marketing, combine it with business metrics from the product analytics software, and work with design and development to create a better product.

Responsibilities

Define and drive the strategic direction for our web-based SaaS products, aligning with the company's overall goals and customer needs
Lead the end-to-end lifecycle of product development, from ideation, design, and development to launch and iteration
Collaborate with engineering, design, marketing, sales, and other teams to deliver high-quality products
Conduct market research and gather user feedback to ensure our products meet market demands and offer exceptional user experiences
Utilize data analytics to make informed decisions about product features, improvements, and future development
Stay on top of industry trends and competitor products to identify opportunities for innovation and improvement

Requirements

5 years of experience, preferably with a focus on web-based SaaS products

Experience in product data analysis and SaaS product metrics

Excellent leadership, communication, and interpersonal skills

Strong technical background with an understanding of software development processes

On-site work (Palo Alto office)

Nice-to-haves

Experience in marketing and / or customer support

Experience with productivity software

Design and coding skills

Qualities we're looking for

Extremely self-motivated and autonomous - you'll be given direction but it's on you to figure out how to proceed

Analytical - you should have plenty of experience looking at the data to inform your decisions

Creative with strong product intuition - data is a valuable tool but don't use it as a crutch (you need to have an informed opinion and an imagination, especially when building something new from scratch)

Systems thinker - you should understand how even the smallest change affects the entire system (consumer products are all about nuance)

Super detail oriented - small errors or oversights should jump off the screen for you

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Product Manager (Palo Alto)

What are the responsibilities and job description for the Product Manager (Palo Alto) position at CAKE.com Inc?

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