What are the responsibilities and job description for the Network Support Technician position at Cal Farley's Boys Ranch?
Join a mission-driven organization committed to innovation, teamwork, and professional development. We operate across multiple campuses, providing essential IT infrastructure and support to ensure seamless operations. If you’re passionate about technology and thrive in a collaborative environment, we’d love to hear from you.
What You’ll Do
Network Design & Maintenance
Install, maintain, and repair network communication systems, including fiber, CAT5 / 6, coaxial, and analog phone lines.
Assist in implementing security systems like cameras and access controls.
Support network-related projects and collaborate closely with the Systems Manager.
Technical Support
Respond promptly to technical support requests, diagnosing and resolving hardware and software issues.
Maintain detailed records of troubleshooting efforts and solutions.
Equipment Setup & Oversight
Install, configure, and maintain IT hardware such as computers, printers, and scanners.
Monitor systems and access control programs to ensure optimal performance.
What We’re Looking For
Proficiency in CAT5 / 6 cabling installation and repair.
Basic understanding of fiber cabling (must obtain certification within one year).
Experience with computer setup, configuration, and hardware troubleshooting.
Familiarity with network systems and infrastructure (LAN, coaxial, etc.).
Proficiency in Microsoft Windows and Office Suite.
1 year of technical or customer support experience (or 3 years without a degree).
Why Join Us?
Competitive salary : $42,000 / year
Comprehensive benefits, including health insurance, 401(k) with match, PTO, and tuition reimbursement.
Supportive work environment focused on teamwork and professional growth.
Opportunity to make an impact in a dynamic, multi-campus organization.
Keep a pulse on the job market with advanced job matching technology.
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Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
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