Student Assistant - University Village #621203163

Cal Poly Pomona Enterprises Employment Services

ANNOUNCEMENT OF POSITION VACANCY

SUMMARY: Under the general supervision of the department manager, the Student Office Assistant is responsible for assisting with various tasks within various areas (Operations, IT, Residential Education, Maintenance). This position is designed to provide opportunities to students to hone customer service skills, technical skills, flexibility and versatility, team development, and foster professional growth.

SOME OF THE THINGS THAT YOU WILL GET TO DO (this is just a small sampling of work variety):

The main responsibility of the Student Office Assistant is to assist with assigned duties in addition to other duties that may be assigned in conjunction with those listed below:

• Provide a wide variety of general office and outdoor duties, including but not limited to: answering phones, preparing correspondence, filing, inspections, lockouts, assisting in the mailroom, etc.

• Perform light to moderate cleaning, move furniture and any other additional light maintenance repairs.

• Deliver a high level of interactive customer service, handle confidential materials appropriately, prioritize effectively, and manage multiple projects simultaneously with a high level of accuracy.

• Provide a good balance of technical and people skills with the ability to work both independently and as a member of a team.

• Work well with staff at all levels within a diverse, multi-cultural, collaborative environment.

• Assist with projects/programming pertinent to their designated area.

• Prepare documents/materials as necessary.

• Assist individuals via phone, email or in person.

• Communicate regularly with direct supervisor for work status updates as well as task completions.

• Use student housing database software and Microsoft applications.

ADDITIONAL EXPECTATIONS:

• Conduct yourself in an honest, conscientious, and courteous manner at all times, showing respect for persons of all backgrounds, races, genders, interests, and abilities.

• Develop individual respect for one another, respect for personal and the University as a whole.

• Demonstrate an investment in student leadership.

• Ability to adhere to a regular work schedule.

• Other duties as assigned.

MINIMUM QUALIFICATIONS:

• High school diploma or general education degree (GED) required.

CSU along with Cal Poly Pomona Foundation strongly recommend faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare an exemption from doing so. The systemwide policy can be found at COVID-19 Vaccination Interim Policy and any questions may be sent to fdnhr@cpp.edu.

Cal Poly Pomona Foundation, Inc. is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Cal Poly Pomona Foundation, Inc. may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodation with the employer.

BACKGROUND CHECK POLICY:
Cal Poly Pomona Enterprises is committed to protecting the health, well-being, and safety of its campus community and assets. In furtherance of these goals, Cal Poly Pomona Enterprises will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check).

The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.

In determining the suitability of the candidate for the position, Cal Poly Pomona Enterprises will give an individualized assessment to any information regarding the criminal conviction history that the applicant submits for consideration such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for.