What are the responsibilities and job description for the Regional Support Associate position at Calamos Recruiting?
Summary:
The regional support associate provides territory management support to inside and outside sales personnel. This position completes research requests, assembles informational packages, performs data entry and assists the sales team with all campaigns and initiatives.
Primary Responsibilities:
- Provides exceptional customer service when working with associates and clients. Handle inbound calls regarding product information, literature requests and general questions.
- Responsible for outbound calls as assigned by management.
- Responds to requests for information, gathers and organizes materials and completes requests in a timely manner.
- Assists with the implementation of sales force client marketing plans.
- Recommends ideas for process improvements in order to improve efficiency in the department.
- Utilizes our fund analysis and other systems as needed to strategically leverage our client offerings.
- Maintains current knowledge of Calamos products, investment management philosophy, industry events, and recent developments impacting clients.
- Performs related duties as assigned.
Preferred Qualifications:
- Bachelor’s degree required in business or other related discipline.
- Series 7 and 63 licenses required or willingness to obtain within a reasonable timeframe.
- An excellent understanding of investment products is preferred.
- Must have a professional approach towards the job/career and demonstrate sales drive and focus.
- Must have outstanding written and verbal communication skills.
- Must be able to work well individually and in a team environment with the ability to learn new tasks quickly.
- PC Skills in Microsoft Excel, Word and Outlook
For Illinois Applicants only: The expected annual base salary range for this position is $50,000 - $60,000. The selected candidate salary is based on numerous factors such as, but not limited to work experience, relevant education, qualifications, certifications, skill level, and geographic location. This is the current estimate of the base salary range intended for this role at the time of this posting. The base salary range may be modified in the future.
Salary : $50,000 - $60,000
