What are the responsibilities and job description for the Desktop Support Technician position at Calance?
This IT Support Engineer will be responsible for baseline, maintenance, security, and will be providing desktop support. This is a small family-owned organization, and they really want a jack of all trades who is comfortable rolling up their sleeves. Must be onsite 5 days a week – no flex.
Position: IT Support
Duration: 6 months contract to Hire
Location: Aurora , CO
Work Arrangement: Onsite Role
Schedule at this point would be working, 4 days - 9-hour days (start time can be somewhat flex). On Fridays only 4 hours.
Primary Responsibilities:
Sustain networks that integrate governance, compliance, risk controls and oversight to enhance separation.
Design, test, baseline, monitor and upgrade network hardware including servers, storage, peripherals, routers, switches, network nodes of all network infrastructure.
Configuration, test, baseline and management of network infrastructure including Firewalls, Remote Access, Wi-Fi. Update documentation.
Provide desktop support for Windows applications, virtualization, network connectivity, remote access, Intranet, email, user administration, VoIP phone system, network printing, faxing, and any other hardware/software issues.
Perform other network administration duties, networking equipment updates, mitigation, identification and troubleshooting of system issues, network equipment asset management, performance tuning, and change management. Perform audits with network scanning tools.
Job Qualifications:
Bachelor’s degree in computer science / IT or Business, or equivalent experience and a minimum of 3 years hands on experience.
Knowledge of network performance monitoring applications.
Past experience providing desktop support for Windows applications
Knowledge of security products like malware protection, and web filtering.
Proven analytical and problem-solving abilities.
Strong written and oral communication skills.
Strong interpersonal skills.
Ability to multi-task multiple projects in a time sensitive production environment where downtime protocols must be followed.
Highly self-motivated and directed, with a can do attitude
Shashi Parashar
Talent Acquisition Manager
Office: 1-949-681-9546 - Mobile: 91-995-355-9743
sparashar@calance.com
Calance Jobs: www.calancejobs.com
Corporate: www.calanceus.com
Salary : $28 - $38
