What are the responsibilities and job description for the Host/Hostess position at Calder Casino - Miami Gardens, FL?
Calder Casino is an energetic, growing organization that is looking for talented, customer service driven individuals to join the team. We are devoted to creating Winning Experiences for our teammates, guests, and partners. As a Host/Hostess of The Kitchen, you will provide a warm welcome to our guests and be the first impression to their dining experience. If you are all about the guest experience, we would like to learn more about you at Bigger. Better. Calder.
The Host/Hostess is responsible for greeting restaurant patrons with a positive friendly attitude. Assures guests are seated in a timely manner assuring that guests have a favorable dining experience.
SPECIFIC DUTIES AND RESPONSIBILITIES
- Assign wait staff to service guests per table arrangements.
- Answering phone, greeting customers, and keeping track of seat availability in restaurant.
- Assisting wait staff.
- Responsible for assisting with bussing and resetting tables.
- Responsible for cleaning host area, stairway, and entrance to restaurant.
- Ensure the safety and security of employees and guests.
- Other duties as assigned.
STANDARDS OF PERFORMANCE
- Knowledge of concession stand operations.
- Maintaining interpersonal working relationship among all personnel.
- Oral and written communication skills.
- Willingness to work flexible hours and handle high-pressure situations in an interruptive environment.
- Must be able to stand for 6-8 hour shifts.
EDUCATION, TRAINING, AND EXPERIENCE
- A high school diploma or GED equivalent. One-year restaurant experience preferred.
- Ability to obtain/posses a valid gaming license
Calder Casino offers a comprehensive and competitive benefits package and other perks for eligible Team Members including but not limited to: Paid Time Off, 401K, Medical, Dental, Vision, Life, STD, LTD, Employee Stock Purchase Plan, Tuition Reimbursement, Team Member exclusive discounts, and more!
Churchill Downs Incorporated is an Equal Opportunity Employer. M/F/D/V EOE
#caldercareers
