What are the responsibilities and job description for the Business Development Manager position at Caldic North America?
Caldic North America is seeking a highly motivated Business Development Manager to lead all aspects of the Sales process for our key accounts. Reporting to the Managing Director, this individual will be responsible for promoting the company's products as a sales professional to all existing and prospective accounts.
The Customer Development Manager (CDM) is responsible for developing and maintaining productive working relationships with customers that allow sales and marketing goals to be achieved focusing on value-add products. This includes conducting sales calls to seek the placement of strategic products in high-volume areas, ensuring customer satisfaction with products and services, and making recommendations to management regarding product development, pricing, and sales projections.
This role assumes responsibility for the effective performance of Sales and Marketing functions. Key tasks and duties include:
- Developing a strategy and Sales approach to align with Caldic's Strategy, Products, and Capabilities with potential Customers within the Industry;
- Setting and executing stretch budget targets that are aligned with the Organization's objectives;
- Creating and delivering sales presentations to prospective Customers – aligning Caldic's offerings to their needs;
- Prospecting for new accounts utilizing media, trade shows, and cold calls to grow the existing business;
- Prioritizing product placement to ensure strategic high-volume and profitable positioning;
- Meeting and exceeding established quotas and sales goals;
- Ensuring that sales accounts are serviced in accordance with Company standards and policies;
- Forecasting long-range account sales (sales, volume, margin) and product needs, and communicating related information regularly to management;
- Working with procurement to calculate product costs and set pricing for products;
- Providing technical support to customers using the various tools and resources provided;