What are the responsibilities and job description for the Resident Support Specialist/Transport Driver/Central Supply position at Caldwell Care of Cascadia?
Job Type
Full-time
Description
Position Title : Resident Support Specialist
Department : Social Services
Department Number :
Reports to (Title) : Social Services Manager
FLSA Classification : Non- exempt
Qualifications
Education :
High School Diploma or equivalent preferred
License / Certification :
Valid Driver's License required
Current CPR certification.
Experience :
Six months experience in long term care environment preferred
Previous experience in shipping and receiving preferred
Essential functions :
Responsible for securing residents in facility vehicle and transporting them to / from medical appointments safely.
Accompanies activities director on community outings, as needed.
Completes weekly transport vehicle safety checklist.
Responsible for scheduled and unscheduled maintenance of transport vehicle.
Coordinates outside medical appointments and referrals.
Collects and fills supply requisitions and delivers to the unit / floor.
Order supplies from designated vendors.
Maintains accurate inventory records of supplies in the facility.
Regularly checks inventory levels and restocks nursing stations, medication room, and supply closets.
Assist social services with tasks as necessary, room changes, grievance resolution, and more.
Other Functions :
Performs other duties as assigned.
Conducts job responsibilities in accordance with the standards set out in the Company's Code of Business Conduct, its policies and procedures, applicable federal and state laws, and applicable professional standards.
Knowledge / Skills / Abilities :
Knowledge of shipping and receiving processes.
Ability to read and comprehend at levels necessary to perform job duties appropriately.
Ability to communicate effectively with staff members and vendors.
Core Values & Behaviors that Improve Lives
Demonstrates a culture of service and a commitment to doing "good" by improving lives.
Regularly exhibits behaviors that support the values of the company - Family, Ownership, Responsibility, Celebration, and Experience.
Work ethic reflects a passion for exceeding patient / resident expectations.
Solicits patient / resident feedback to understand their needs and the needs of the community. Advocates for raising the bar of patient / resident care within the facility and influences others to take actions that increase the quality of person-centered care.
Displays responsibility by taking ownership of quality care. Shows dedication to enriching the lives of our patients / residents through empathy and compassion.
Exhibits a commitment to results by looking for and recommending / implementing process for performance improvements.
Demonstrates commitment to interpersonal excellence through professional greetings, proper telephone and email / social media etiquette, common courtesy, a professional attitude and appearance.
Enriches the facility culture by participating in company hosted and endorsed celebrations and events.
Recognizes the benefits of team collaboration. Shows respect for fellow employees by working together to get the job done.
Effectively addresses patient / resident and family member concerns and resolves conflict in a manner that is consistent with our culture.
Complies with company policies, as well as governing state and federal laws and regulations. Seeks clarification of leaders when there are questions of policy or governing law.
Protects patient / resident privacy and dignity.
Maintains positivity while interacting with co-workers, patients / residents and guests at the facility.
Requirements
License / Certification :
Valid Driver's License required
Current CPR certification.
Experience :
Six months experience in long term care environment preferred
Previous experience in shipping and receiving preferred
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