Demo

Core Planning Analyst

Caliber Collision Centers
Lewisville, TX Full Time
POSTED ON 3/7/2025
AVAILABLE BEFORE 6/5/2025

Service Center

CSCS TX

Job Profile Summary

This position supports the Capacity and Production Planning area by managing data related to the Sales & Operations process. The consistency and accuracy of this data is crucial since it guides the integrated sales & operations plan for the entire organization.

Job Profile Description

The Sales & Operations Business Analyst must be a positive change agent that will support Caliber's capacity planning process to optimize value chain relationships across the company's 4 business units comprising of over 1,200 service centers. The Analyst analyzes reported demand from several sources internal & external, including but not limited to statistical forecasts, market information, customer forecasts, historical trends and known new and lost business. This role will be responsible for a crafting a demand plan that effectively characterizes future customer demand allowing for immediate production success, timely production to service customer needs, and limiting cost of variance.

Essential Skills :

  • Power Bi / DAX
  • SQL Query Optimization
  • Excel
  • Data Visualization
  • Microsoft Fabric experience is a plus
  • Report Design / Development / Deployment
  • Report Maintenance and Troubleshooting
  • Attention to detail
  • Problem-Solving
  • Time Management
  • Great Communication Skills

Essential Job Duties

  • Develop baseline forecasts and demand plans across the Businesses.
  • Analyze capacity activities to help drive business decisions relative to improving service level, efficiency, and customer service via streamlining processes and cost saving projects.
  • Interpret and functionally design capacity planning solutions across various systems.
  • Prepare monthly S&OP deck using cross functional input and facilitate S&OP meetings.
  • Research current environment, analyze information, and provide sound solutions to complex business issues.
  • Develop business requirements for resolving issues, new enhancements, and new applications.
  • Review and update dashboards to provide transparency and single source of truth across functional areas to ensure alignment and optimal results.
  • Leverage industry best practices and continuous improvement to enhance S&OP process.
  • Continually analyze existing business processes to identify opportunities for improvement.
  • Provide support to business owners and users regarding business processes; support internal relationships with Supply Chain, Strategic Accounts, Talent Acquisition, and Field Operations to create functional requirements.
  • Research business issues to identify potential problems that need to be raised to the S&OP audience. This may include deep dive analysis of specific topics or areas of concern.
  • Document business processes.
  • Assist in the development and on-going refinement of KPIs, analytics, and reporting capabilities.
  • Skills / Requirements

  • Bachelor's degree in Business, Supply Chain Management, or Data; or equivalent combination of education, experience and training that provides the required knowledge and skills.
  • Minimum 2 to 4 years of experience with enterprise systems and / or S&OP in a role as a functional business analyst.
  • Interviewing skills, to talk with individuals and groups about their needs and ask the right questions to surface essential requirements information.
  • Listening skills, to understand what people say and to detect what they might be hesitant to say.
  • Analytical skills, to critically evaluate the information gathered from multiple resources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements.
  • Facilitation skills, to lead requirements workshops.
  • Observational skills, to validate data obtained via other techniques and expose new areas of opportunity.
  • Writing skills, to communicate information effectively to customers.
  • Organizational skills, to work with the vast array of information gathered and analysis and to cope with rapidly changing information.
  • Interpersonal skills, to help negotiate priorities and to resolve conflicts among project stakeholders.
  • MS Office skills required.
  • Proficient in SQL.
  • Advanced skills using data analytics tools (Fabric, Python, R, Power BI and / or Tableau).
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