What are the responsibilities and job description for the Functional Analyst position at Caliber Collision Centers?
Service Center
CSCS TX
Responsibilities :
- Work with stakeholders to gather and analyze business requirements, translating them into functional specifications for Dynamics 365 and Power Platform solutions.
- Envision, wireframe, and document solutions that integrate Dynamics 365 with Power Platform tools to meet business needs.
- Assist in configuring and administering Dynamics 365 applications and Power Platform components (e.g., Power Apps, Power Automate).
- Collaborate with other IT teams (e.g., Data, Architecture, Security, etc.) to ensure data quality, integrity, security, etc. within Dynamics 365 and Power Platform environments.
- Perform and assist with testing of solutions and other change management activities.
- Provide high-level training and support to end-users on Dynamics 365 and Power Platform functionalities.
- Create and maintain comprehensive documentation for solutions, including functional specifications, process flows, and user guides.
- Manage customer relationships and expectations by maintaining a communication process to keep others up to date on the project results.
- Discover and anticipate future needs and align DCoE solutions, Dynamics, and the Power Platform to those needs.
- Understand the needs of the customers and identify innovative ways to meet those needs and drive customer satisfaction..
Summary of Qualifications :
