What are the responsibilities and job description for the Customer Service Consultant position at Caliber Collision?
Service Center
Palm Coast
JOB SUMMARY
Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting customers in person or on the phone, determine their needs, and immediately respond by providing guidance and assistance as required, assisting Collision Estimators by handling drop-offs, mapping / marking and photographing vehicles, arranging customer transportation, preparing paperwork and performing active customer deliveries while effectively communicating with customers, clients, teammates and vendors to ensure correct and efficient repairs while adhering to all Caliber's Standard Operating Procedures, insurance partners and industry guidelines / standards.
BENEFITS OF JOINING CALIBER
- Benefits from day one : Immediately eligible for medical, dental and vision
- Industry Comparable Pay - Paid weekly and eligible for overtime
- Paid Vacation & Holidays - Can begin accruing day 1
- Career growth opportunities - we promote from within!
- A career for life : You'll gain hands-on experience within a production shop.
REQUIREMENTS :
ABILITIES / SKILLS / KNOWLEDGE
Caliber is an Equal Opportunity Employer
