What are the responsibilities and job description for the Inside Sales Representative position at Caliber Healthcare Solutions?
SUMMARY
Primary responsibility is new business development – sourcing and securing new client relationships for our locum tenens division with a medical specialty focus. Secondary responsibility is maintaining those relationships to maximize growth opportunities while maintaining and generating new activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Drive new and existing sales activity with a sense of urgency by prospecting by telephone, email, text, social media and industry conferences to hospitals, hospital systems, outpatient facilities, and all other healthcare client types.
- Expected to meet daily, weekly, monthly activity metrics, gross profit, and revenue goals.
- Build and maintain a book of business with US healthcare organizations in various specialties by identifying target accounts through executing a collaborative business development strategy.
- Cultivate relationships with decision makers in client organizations (e.g., Chief Medical Officer, Department Directors, Medical Director, CEO, and CFO) to secure new business, new client accounts and to maximize the value delivered.
- On-going management and development of personal sales pipeline, forecast accuracy and account planning.
- Responsible for adding new client records in the CRM, updating existing records, and ensuring client data accuracy.
- Support all stages of the sales process, maintaining sales control and guiding internal teams to collaborate and rally around solutions to meet or exceed identified sales targets.
- Act as a steward for good business and grow the client relationship by ensuring flawless execution, including cross-functional collaboration with specialty teams outside target market.
- Act as a trusted advisor to clients and prospects by demonstrating a deep understanding of their business (e.g. staffing shortages due to looming retirements or change in staffing, permanent staff burn out, etc.) and offer solutions utilizing persuasive win themes and effective sales strategies.
- Negotiate pricing and terms within acceptable guidelines outlined by management.
- As needed, build initial job orders accurately and thoroughly within CRM system.
- Able to work cross-functionally with relevant departments to troubleshoot and resolve issues as needed.
- Partner with Recruitment team to identify providers that can be reverse marketed to clients.
- Communicate with Finance department to ensure proper documentation is provided to correctly bill the client.
- Collaborate with marketing department representatives on lead generation strategies and tactics.
- Monitor customer satisfaction regularly through quality metrics and client feedback.
- Perform other duties and responsibility as assigned.
QUALIFICATIONS
