What are the responsibilities and job description for the Facilities Operations Associate position at Caliber Service Management?
Job Description
- Serve as direct support for Account Manager, interacting regularly with vendors and clients through telephone, email, and in person.
- Source new vendors as needed and coordinate with vendors to schedule appointments and oversee performance.
- Refer client escalations up to Account Managers to find resolutions as quickly as possible.
- Maintain an accurate and current database of vendor and client information.