Program Manager - Job Order Contracting (JOC)

Position: Program Manager – Job Order Contracting (JOC)            

Reports: Project Director

Status: Salaried Exempt

PRIMARY FUNCTION:

The Program Manager for Job Order Contracting (JOC) oversees and manages multiple Project Teams dedicated to executing the successful delivery of commercial construction projects using the JOC procurement method. This role ensures that projects are executed efficiently and are in compliance with quality standards, client requirements, and contractual obligations. The Program Manager acts as a liaison between project stakeholders, contractors, and project teams to ensure projects are completed on time and within budget and understands the path forward when faced with project obstacles.

SUPERVISORY RESPONSIBILITIES:

· Oversees Sr. Project Managers and Project Managers; As necessary, manages Assistant Project Managers, Project Engineers, and Project 
   Coordinators
· Delegates assignments to team members based on project expertise, client relationship, and time constraints

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

· Manages the full cycle of JOC programs from initiation to closeout, ensuring adherence to contractual requirements and client expectations

· Oversees the preparation of project scopes, budgets, schedules, and execution plans

· Reviews cost proposals for accuracy and alignment with client-specific contract requirements

· Supervises multiple JOC projects simultaneously, providing guidance to project teams to ensure the successful completion of each project

· Develops and implements policies, procedures, and tools to improve the JOC program performance and efficiency

· Monitors project progress, resolves issues, and mitigates risks promptly and effectively

· Serves as the primary point of contact for clients, ensuring clear communication, prompt responses, and resolution of concerns

· Conducts frequent status meetings with project stakeholders to review progress, challenges, and upcoming deliverables.

· Builds and maintains strong relationships with public agencies to foster trust and repeat business

· Assists with JOC program pursuit and renewals, nurturing existing JOC client and agency relationships through consistent communication, networking events, and general account management

· Meets with clients and agencies as necessary to ensure the Company’s performance meets or exceeds expectations and addresses any shortcomings or obstacles; maintains records for future discussions

· Manages overall program budgets, tracks expenditures, and ensures financial goals are met

· Reviews and approves estimates, change orders, and invoices, as needed, to ensure compliance with contractual terms

· Analyzes financial reports to identify cost-saving opportunities and improve program profitability

· In conjunction with the Operations Team Manager, leads and mentors Project Managers and other team members to develop their skills and capabilities as it relates to the JOC program

· Assists project teams with navigating challenges to ensure any risk or exposures is mitigated while maintaining clear and professional communication with the client or agency.

· Conducts performance reviews for team members to ensure alignment with KPIs, corporate goals, and initiatives; develops and tracks goals for assigned team members

· Provides performance feedback and conducts 1:1 meetings and scheduled reviews with team members to support growth and development

· Promotes a culture of safety, collaboration, and continuous improvement within the Program

· Reads, understands, and demonstrates understanding of the Contract requirements applicable to the project

· Knowledge and experience in value engineering, scope development, and project delivery methods in the public sector

FUNCTIONAL REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and have a complete and thorough knowledge of construction.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

· Four-year degree in Construction Management, Engineering, Architecture, or a related field. Minimum of ten (10) years of experience in construction management with at least five (5) years in a JOC-specific role

· Proven track record of successfully managing multiple projects simultaneously

· Advanced knowledge of JOC methodology, principles, and best practices

· Ability to develop, maintain and enhance positive relationships with public agencies, subcontractors, colleagues, and other project stakeholders

· Advanced knowledge of construction software applications (Procore/Bluebeam/PowerProject/Vista/Word/Excel/Outlook/ MS Teams/SharePoint)

· Candidate must complete and pass a background check per the requirements of each public agency

· Ability to travel to project sites, as needed

· Excellent organizational skills, detail oriented, efficient, and reliable

· Excellent written and verbal communication skills

· Team player, ability to recognize how individual actions affect the team as a whole

· Ability to work in a fast-paced environment, flexible and adaptable to changes to planned tasks or schedule

ADDITIONAL REQUIREMENTS:

· Ability to work 40 hours per week or more if required

· Ability to lift and/or carry up to 20 lbs. unassisted

· May require repetitive use of arms, hands, and fingers

· May require prolonged periods of sitting and/or standing throughout workday

· Willing to travel to various job site and/or employee recruitment and work locations

· Valid driver license and proof of insurability required when job duties require use of motor vehicle

· Requires exercising of discretion in decision making process and maintaining of strict confidentiality with respect to applicant, employee, and company proprietary related information

The preceding covers the primary duties and responsibilities of the position.  It should not be construed as a complete listing of all miscellaneous, incidental, or similar duties that may be required from day-to-day.

Caliente Construction provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.