Financial Services Enrollment Coordinator

California Aeronautical University is looking for a candidate who excels at presenting financial aid information clearly and effectively.

SUMMARY: The Financial Services Enrollment Coordinator is responsible for meeting with students to assist with applying for financial assistance and to ensure all required documents are completed and submitted for processing of aid. In addition, the Financial Services Enrollment Coordinator is responsible to educate and inform borrowers of loan requirements and responsibilities. This position requires strict & accurate compliance with awarding authorities.

ESSENTIAL DUTIES:

• Conduct all duties and responsibilities ethically and professionally;

• Provide financial assistance overview to prospective students and their families of available funding sources and the University’s financial options;
• Meet with prospective students and their families, assist them with applying for financial assistance, and ensure all documentation is completed and submitted for processing of aid;
• Meet with students applying for re-entry into the University; collect appropriate enrollment documents for students approved for re-entry;
• Award and administer Veteran’s Education benefits for Military students; collect Veteran Education eligibility documentation from students;
• Prepare and review financial aid package with prospective students, including the financial assistance worksheets and enrollment agreements;
• Review with prospective students any applicable financial aid disclosures including the Return of Title IV Funds Policy, Arbitration Agreement, Financial Aid Authorizations, privacy disclosures, housing contracts, etc.;
• Conduct and organize entrance counseling for student loan borrowers; ensure first-time student loan borrowers complete entrance counseling prior to the processing of federal student loans;
• Assist student loan borrowers and/or their parents, if applicable, with completing any loan applications such as the Master Promissory Note for Direct Loan Programs;
• Notify applicants of their requirements to provide documentation to resolve any conflicting information and/or to meet Verification and C Flag requirements, if applicable;
• Responsible for collecting required financial assistance documentation within a timely manner and verifying its accuracy;
• Maintain regular communication with other departments regarding status of prospective students; Ensure appropriate notes and follow-up communication are recorded in the University’s lead system (HubSpot);
• Maintain the University’s data system (CampusNexus) with accurate financial aid information including entering student budget information and awards;
• Assist with Financial Literacy and Default Prevention activities; educate borrowers of their loan repayment responsibilities and requirements, available repayment options and provide assistance with deferment and forbearance forms;
• Collect and receipt all payments made at the campus; Follow-up with any students who are past due on their student payments through any means of communication;