What are the responsibilities and job description for the Branch Operations Specialist - Oakland, CA position at California Bank & Trust?
Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with our clients and with each other. Our workplace culture values each associate's unique experiences, background and perspectives and provides a collaborative environment for all employees to grow and thrive.
As a premier California-focused financial services company dedicated to serving its communities, families, and businesses (small, mid-sized and large), CB&T has been active for 70 years and has more than 80 full-service branch offices across the state. This dedication has helped the bank earn recognition as a perennial powerhouse in yearly voting for "Best Bank" and "Best Commercial Bank" from the readers of San Diego Union-Tribune and Orange County Register. Additionally, as a division of Zions Bancorporation, the bank has collected multiple Greenwich Excellence Awards for "Overall Client Satisfaction" in Small Business & Middle Market Excellence Awards.
We are looking for a Branch Operations Specialist to provide top notch customer service to our clients and customers in our Northern California branches . If you are passionate about bringing full-service banking services to new and existing customers, then we are interested in speaking with you!
Essential Functions:
Qualifications:
Benefits:
This position is eligible to earn a base salary in the range of $29.53 - $36.25 hourly depending on job-related factors such as level of experience.
As a premier California-focused financial services company dedicated to serving its communities, families, and businesses (small, mid-sized and large), CB&T has been active for 70 years and has more than 80 full-service branch offices across the state. This dedication has helped the bank earn recognition as a perennial powerhouse in yearly voting for "Best Bank" and "Best Commercial Bank" from the readers of San Diego Union-Tribune and Orange County Register. Additionally, as a division of Zions Bancorporation, the bank has collected multiple Greenwich Excellence Awards for "Overall Client Satisfaction" in Small Business & Middle Market Excellence Awards.
We are looking for a Branch Operations Specialist to provide top notch customer service to our clients and customers in our Northern California branches . If you are passionate about bringing full-service banking services to new and existing customers, then we are interested in speaking with you!
Essential Functions:
- Supports the assigned branch throughout the Northern California Region by performing duties on the teller line, in new accounts, and branch operations.
- Driving is an essential function of this role and as such, employees must have a valid driver's license and good driving record.
- May occasionally be assigned to Back-office departments.
- May also assist with special projects.
- Ensures high quality customer service goals are met.
- May train staff on proper bank procedures.
- Other duties as assigned.
Qualifications:
- MUST BE ABLE to accept assignments throughout the Northern California area, ranging in duration from one day to several months.
- MUST HAVE at least 4 years of experience in branch banking including assignments as Senior Teller and intermediate-level new accounts.
- Ability to contribute to the development of branch operations, new accounts, and sales principles.
- Proficient training skills.
Benefits:
- Mileage and travel time pay.
- Eligible for sales bonuses, monthly incentives, and annual discretionary bonus.
- Medical, Dental and Vision Insurance - START DAY ONE!
- Life and Disability Insurance, Paid Paternal Leave, and Adoption Assistance
- Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts
- Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays
- 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
- Mental health benefits, including coaching and therapy sessions
- Tuition Reimbursement for qualifying employees
- Employee Ambassador preferred banking products
This position is eligible to earn a base salary in the range of $29.53 - $36.25 hourly depending on job-related factors such as level of experience.
Salary : $30 - $36
