What are the responsibilities and job description for the Guest Service position at CALIFORNIA CHICKEN CAFE?
Job Details
Job Location: Calif Chicken Cafe - Beverly Grove - LOS ANGELES, CA
Salary Range: Undisclosed
Description
Pay Range: $19.00 - $20.25/Hour
Overall Responsibilities
Maintain exceptional guest service and process sales quickly, accurately, and efficiently.
Key Areas of Responsibilities
- Deliver exceptional guest service
- Take guest orders and handle payments using the POS system
- Direct, greet and assist guests in the Drive-Up Service as well as deliver food to guests’ vehicles
- Answer phones, respond to inquiries, and take phone orders
- Greet guests upon arrival
- Clean and Sanitize work area
- Support other areas of the restaurant as requested such as, making food orders, working the wrap station or front line, and stocking restaurant supplies
- Read and adhere to all company policies and procedures
- Maintain a safe, clean, and sanitary restaurant
- Maintain a positive and friendly work environment
- Make suggestions on how to improve the overall restaurant operation
- Other duties as assigned
Qualifications
Qualifications
- High School Diploma required
- 1 years of previous restaurant experience preferred
- Speak, read, and write English fluently
- Possess basic math skills and have the ability to work POS system
- Passionate about food and hospitality
- Friendly, upbeat, and cooperative
- Able to multitask
- Able to work well with others, enjoys a team environment
- Must pass Food Handler course and test in compliance with CA state law requirements
- Fully documented to work in the U.S.
Physical Requirements
- Perform duties that require standing, walking, reaching, bending, stooping, wiping, twisting, climbing, lifting/carrying (up to 25 lbs. individually), and moving throughout the restaurant for 8-12 hours per shift, up to 6 shifts per week. Occasional sitting, 1-4hrs/day.
Work Conditions
- Must have the stamina to work 30 hours per week. Hours will vary in accordance with business necessity, including early morning, late evenings, weekends and/or holidays.
- Exposure to cleaning chemicals, noise, steam, and smoke.
- Works with hot, cold, and hazardous equipment typical of a restaurant kitchen as well as work with phones, and other office equipment.
Salary : $19 - $20
