What are the responsibilities and job description for the Mobile Deployment Technician position at California Creative Solutions Inc.?
Job Description
Job Description
Job Description :
We are seeking a motivated individual to join our company as a Mobile Deployment Technician. As part of our IT team, you will help with mobile device refreshes and replacements and collaborate with other IT professionals to execute large-scale migration projects. You will upgrade and configure iPhones and iPads, resolving any difficulties and educating users on appropriate usage, backup procedures, and troubleshooting.
Required :
Skilled in different types of computer hardware, software, peripherals and components, networking protocols, and communications.
Installing and imaging new computers and loading of appropriate software for customers.
Installing local and network printers and other peripherals and configuration of same.
Migrating data and user profiles.
Documenting processes and procedures related to technical field support activities.
Demonstrates knowledge and working experience with the ServiceNow call tracking system.
Skills :
iPhone and iOS Experience
Mobile device management experience
Ability to lift and carry up to 10 pounds daily
Ability to stand and walk in a classroom setting daily
