What are the responsibilities and job description for the Dental Managed Care Contract Management Analyst position at California Department of Health Care Services?
Job Description And Duties
Why Join DHCS?
The Department of Health Care Services (DHCS) is the backbone of California’s health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low-income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today!
About this Role:
Under the direction of the Staff Services Manager I (SSM I), the Associate Governmental Program Analyst (AGPA) works independently on the more complex policy, procedural, research, and developmental assignments related to monitoring the Dental Managed Care (DMC) contractor(s) by ensuring that program policies and/or procedures are being adhered to, and that DMC contractors are in compliance with all relative federal and/or State regulatory requirements including the CalAIM 1915(b) - Dental Managed Care Program Improvement, Special Terms and Conditions (STCs). The AGPA also works with other units within Medi-Cal Dental Services Division (MDSD), divisions within the Department of Health Care Services (DHCS), contractors, stakeholders, Federal and State officials, and other interested entities on the 1915(b) dental STCs related to the Medi-Cal DMC contractors. Independently researches and analyzes the more complex DMC 1915(b) STC documents and related information to ensure contractor(s) adhere to the specified deliverables and to determine compliance of contract requirements and the STCs requirements - quality measures, DMC plan performance and accountability; future withhold requirements and assessment of DMC parity with the dental FFS delivery system. Research and make recommendations to management on program monitoring and evaluation methods related to the 1915(b) dental STCs and federal managed care rules; develop these methods as directed by management. Activities include establishing and documenting operational procedures, policies, review tools, and tracking systems for the 1915(b) dental STC adherence. Provide ongoing technical assistance on program and contract issues related to implementation of the 1915(b) dental STCs to the DMC plans, other departmental programs, and State and federal agencies. Serve as a lead analyst in the analysis of nonclinical aspects of managed care plan policies, procedures, and other deliverables for compliance with the 1915(b) dental STCs - this will include assisting with documenting processes, establishing tracking systems, and reviewing DMC plan documents. Assist in data collection and analysis relating to 1915(b) dental.
Have questions and/or need assistance? Contact Recruit@dhcs.ca.gov , we are here to help walk you through the state hiring process!
This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies may which occur within 180 days of the expiration date of this job control.
NOTE: To be considered for this Job Opportunity, applicants must have permanent civil service status, be reachable on an employment list, have transfer eligibility, or have reinstatement eligibility. IF YOU DO NOT HAVE ELIGIBILITY, YOU MUST TAKE THE EXAM. Please visit the CalCareers website to take the exam for this classification. AGPA Exam Link
This position is eligible for telework. Please refer to the duty statement attached below and the “Telework Information” section on this Job Control for additional information.
You will find additional information about the job in the Duty Statement .
Working Conditions
Please see the Telework Information section below for telework details.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
Job Code #:
JC-468618
Position #(s):
805-480-5393-741
Working Title:
Dental Managed Care Contract Management Analyst
Classification:
ASSOCIATE GOVERNMENTAL PROGRAM ANALYST
$5,855.00 - $7,327.00 A
# of Positions:
Multiple
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Department Information
DHCS’ purpose is to provide equitable access to quality health care leading to a healthy California for all.
DHCS is a dynamic organization with ambitious goals and talented, committed employees. We work hard every day to fulfill our vital responsibility to support the delivery of quality health care to Californians. DHCS is committed to addressing disparities within our organization and in our communities through efforts toward greater diversity, equity, and inclusion. This is accomplished, in part, by a commitment toward employing a diverse workforce that reflects the many communities we serve, and by promoting and enforcing equal employment opportunity.
Take a look at some of DHCS' recent projects and happenings that our Department has accomplished in the DHCS Newsroom .
Special Requirements
Supplemental Application
This Supplemental Application (SA) serves as documentation of each candidate’s ability to follow directions and present information clearly and concisely in writing. Resumes, cover letters and pre-written SOQ's do not take the place of the SA. Please put your responses in a document that can be attached (uploaded) with your application documents. Your response should address the below talking points and be numbered accordingly. This is a required document and if not submitted, you will not be considered for the position.
Please read the attached duty statement. Describe how your experience and skills make you the best candidate for this position.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 3/11/2025
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Health Care Services
Mailing
Attn: Certification Technician - JC-468618
M.S. 1300
P.O. Box 997411
Sacramento , CA 95899-7411
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Health Care Services
Drop-Off
JC-468618
1501 Capitol Avenue, Suite 71.1501
Sacramento , CA 95814
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Benefits
DHCS is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive! Here are a few of the ways we stay engaged with our team:
DHCS 2023-2027 Strategic Plan provides more information about our commitment to serving Californians and organizational excellence.
We need your help! Please let us know how you heard about our position by taking this brief optional survey: SurveyMonkey Link
This survey is not required to be considered for this position.
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
Katie Kellinger
(916) 345-7613
katie.kellinger@dhcs.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(916) 440-7370
civilrights@dhcs.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Telework Information
Non-Exempt Positions:
This position may be eligible for telework up to three days per week and is required to report in-person and site-based a minimum of two days per week. The amount of telework is at the discretion of the Department and is subject to change consistent with DHCS’ Telework Program and Government Code sections 14200 – 14203. Telework is available to California residents, and proof of residency may be required.
Business travel may be required, and reimbursement considers an employee’s designated office and residence subject to regulations and bargaining unit contract provisions. All commute expenses to the reporting location will be the responsibility of the selected candidate.
The DHCS office location for this position is: 1501 Capitol Avenue, Sacramento, CA 95814
Additional Information
IF you are using education to help you meet the minimum qualifications (MQ's) of the AGPA class, please attach (upload) a copy of your diploma(s) or transcripts when applying. Proof of education will help us with MQ checks to see if you qualify for an interview. Thanks!
Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.
Paper applications must include a signature. If mailing your paper application, please put the job control number on the envelope. Dates printed on envelopes by mobile barcodes or equivalent mobile print technology are not acceptable proof of the date the application and any other required documents or materials were filed.
Applicants must state their basis of eligibility (List Eligibility, Lateral Transfer, Reinstatement, T&D, or Surplus/SROA), and the Job Control (JC) number and/or position number in the “Examination(s) or Job Title(s), For Which You Are Applying” section on the STD. 678. Surplus/SROA candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e., social security number, date of birth, etc.) as well as any information regarding your LEAP eligibility and/or exam scores from your documents prior to submission.
If applying electronically, please note that CalCareers no longer allows applicants to withdraw their applications. If you need assistance to withdraw your application, please contact the Recruitment Section at Recruit@dhcs.ca.gov For all other questions regarding your CalCareer account, please contact CalHR’s CalCareers Unit at (866) 844-8671 or CalCareer@calhr.ca.gov
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Why Join DHCS?
The Department of Health Care Services (DHCS) is the backbone of California’s health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low-income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today!
About this Role:
Under the direction of the Staff Services Manager I (SSM I), the Associate Governmental Program Analyst (AGPA) works independently on the more complex policy, procedural, research, and developmental assignments related to monitoring the Dental Managed Care (DMC) contractor(s) by ensuring that program policies and/or procedures are being adhered to, and that DMC contractors are in compliance with all relative federal and/or State regulatory requirements including the CalAIM 1915(b) - Dental Managed Care Program Improvement, Special Terms and Conditions (STCs). The AGPA also works with other units within Medi-Cal Dental Services Division (MDSD), divisions within the Department of Health Care Services (DHCS), contractors, stakeholders, Federal and State officials, and other interested entities on the 1915(b) dental STCs related to the Medi-Cal DMC contractors. Independently researches and analyzes the more complex DMC 1915(b) STC documents and related information to ensure contractor(s) adhere to the specified deliverables and to determine compliance of contract requirements and the STCs requirements - quality measures, DMC plan performance and accountability; future withhold requirements and assessment of DMC parity with the dental FFS delivery system. Research and make recommendations to management on program monitoring and evaluation methods related to the 1915(b) dental STCs and federal managed care rules; develop these methods as directed by management. Activities include establishing and documenting operational procedures, policies, review tools, and tracking systems for the 1915(b) dental STC adherence. Provide ongoing technical assistance on program and contract issues related to implementation of the 1915(b) dental STCs to the DMC plans, other departmental programs, and State and federal agencies. Serve as a lead analyst in the analysis of nonclinical aspects of managed care plan policies, procedures, and other deliverables for compliance with the 1915(b) dental STCs - this will include assisting with documenting processes, establishing tracking systems, and reviewing DMC plan documents. Assist in data collection and analysis relating to 1915(b) dental.
Have questions and/or need assistance? Contact Recruit@dhcs.ca.gov , we are here to help walk you through the state hiring process!
This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies may which occur within 180 days of the expiration date of this job control.
NOTE: To be considered for this Job Opportunity, applicants must have permanent civil service status, be reachable on an employment list, have transfer eligibility, or have reinstatement eligibility. IF YOU DO NOT HAVE ELIGIBILITY, YOU MUST TAKE THE EXAM. Please visit the CalCareers website to take the exam for this classification. AGPA Exam Link
This position is eligible for telework. Please refer to the duty statement attached below and the “Telework Information” section on this Job Control for additional information.
You will find additional information about the job in the Duty Statement .
Working Conditions
Please see the Telework Information section below for telework details.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
- ASSOCIATE GOVERNMENTAL PROGRAM ANALYST
- Job Application Package Checklist
- Duty Statement
Job Code #:
JC-468618
Position #(s):
805-480-5393-741
Working Title:
Dental Managed Care Contract Management Analyst
Classification:
ASSOCIATE GOVERNMENTAL PROGRAM ANALYST
$5,855.00 - $7,327.00 A
# of Positions:
Multiple
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Department Information
DHCS’ purpose is to provide equitable access to quality health care leading to a healthy California for all.
DHCS is a dynamic organization with ambitious goals and talented, committed employees. We work hard every day to fulfill our vital responsibility to support the delivery of quality health care to Californians. DHCS is committed to addressing disparities within our organization and in our communities through efforts toward greater diversity, equity, and inclusion. This is accomplished, in part, by a commitment toward employing a diverse workforce that reflects the many communities we serve, and by promoting and enforcing equal employment opportunity.
Take a look at some of DHCS' recent projects and happenings that our Department has accomplished in the DHCS Newsroom .
Special Requirements
Supplemental Application
This Supplemental Application (SA) serves as documentation of each candidate’s ability to follow directions and present information clearly and concisely in writing. Resumes, cover letters and pre-written SOQ's do not take the place of the SA. Please put your responses in a document that can be attached (uploaded) with your application documents. Your response should address the below talking points and be numbered accordingly. This is a required document and if not submitted, you will not be considered for the position.
Please read the attached duty statement. Describe how your experience and skills make you the best candidate for this position.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 3/11/2025
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Health Care Services
Mailing
Attn: Certification Technician - JC-468618
M.S. 1300
P.O. Box 997411
Sacramento , CA 95899-7411
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Health Care Services
Drop-Off
JC-468618
1501 Capitol Avenue, Suite 71.1501
Sacramento , CA 95814
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Supplemental Application - Please see the "Special Requirements" section of this advertisement for instructions.
Benefits
DHCS is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive! Here are a few of the ways we stay engaged with our team:
- Continuous and ongoing training
- Diversity, Equity, and Inclusion program activities
- Employee Assistance Program (EAP)
- Medical, including health, dental, and vision insurance
- Paid Holidays and vacation/leave
- Defined retirement program
- Savings Plus Program (401(k), 457)
- Medical/Dependent Care Reimbursement Accounts
DHCS 2023-2027 Strategic Plan provides more information about our commitment to serving Californians and organizational excellence.
We need your help! Please let us know how you heard about our position by taking this brief optional survey: SurveyMonkey Link
This survey is not required to be considered for this position.
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
Katie Kellinger
(916) 345-7613
katie.kellinger@dhcs.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(916) 440-7370
civilrights@dhcs.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Telework Information
Non-Exempt Positions:
This position may be eligible for telework up to three days per week and is required to report in-person and site-based a minimum of two days per week. The amount of telework is at the discretion of the Department and is subject to change consistent with DHCS’ Telework Program and Government Code sections 14200 – 14203. Telework is available to California residents, and proof of residency may be required.
Business travel may be required, and reimbursement considers an employee’s designated office and residence subject to regulations and bargaining unit contract provisions. All commute expenses to the reporting location will be the responsibility of the selected candidate.
The DHCS office location for this position is: 1501 Capitol Avenue, Sacramento, CA 95814
Additional Information
IF you are using education to help you meet the minimum qualifications (MQ's) of the AGPA class, please attach (upload) a copy of your diploma(s) or transcripts when applying. Proof of education will help us with MQ checks to see if you qualify for an interview. Thanks!
Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.
Paper applications must include a signature. If mailing your paper application, please put the job control number on the envelope. Dates printed on envelopes by mobile barcodes or equivalent mobile print technology are not acceptable proof of the date the application and any other required documents or materials were filed.
Applicants must state their basis of eligibility (List Eligibility, Lateral Transfer, Reinstatement, T&D, or Surplus/SROA), and the Job Control (JC) number and/or position number in the “Examination(s) or Job Title(s), For Which You Are Applying” section on the STD. 678. Surplus/SROA candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e., social security number, date of birth, etc.) as well as any information regarding your LEAP eligibility and/or exam scores from your documents prior to submission.
If applying electronically, please note that CalCareers no longer allows applicants to withdraw their applications. If you need assistance to withdraw your application, please contact the Recruitment Section at Recruit@dhcs.ca.gov For all other questions regarding your CalCareer account, please contact CalHR’s CalCareers Unit at (866) 844-8671 or CalCareer@calhr.ca.gov
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Salary : $5,855 - $7,327
