Staff Services Manager II (Supervisory)

The California Department of Public Health (CDPH) is currently hiring for a Staff Services Manager II (Supervisory). In this role, you will serve as a Healthy Birth Outcomes Specialist within the Center for Family Health.

The Center for Family Health’s mission is to protect and promote the health of individuals, pregnant people, and their children.

This position is eligible for hybrid telework! The deadline to apply is March 14th, at 11:59PM Pacific Standard Time. Please reach out to Apply@cdph.ca.gov with any questions.

Responsibilities:

• Serve as the Health Birth Outcomes Specialist spearheading the collaborative implementation of the Center for Family Health (CFH) action plan to drive health and birth equity for Black birthing people, infants, and families in California, focusing on advancing health and birth equity for Black birthing individuals, infants, and families throughout California.

• Establish and cultivate productive relationships to foster collective impact work through policy, system, and environmental (PSE) change strategies.

• Actively engage with prospective and current partners, employing active listening, humility, and inclusive leadership to gain insight into their goals and priorities to co-create solutions that support the three CFH divisions: Maternal, Child and Adolescent Health (MCAH), Genetic Disease Screening Program (GDSP), and Women, Infant and Children Program (WIC), the Department and our partners in achieving shared goals.

• Develop and implement cross-division and cross-department strategies, establishing a performance metrics to track progress toward the goals of the action plan. Monitor critical project and program issues, supporting the activation of strategic activities, providing recommendations for improvements in partnership with state and local organizations and individuals with lived experience.

• Enhance community outreach and partnership engagement to elevate program effectiveness by advising on policy and making policy recommendations and adapting program delivery methods.

• Collaborate closely with representatives from the Black community, including board members, to ensure that feedback gathered from meetings and workshops is integrated into all initiatives.

• Engage with existing advisory boards or other committees of representatives from the Black/African American community to foster ongoing input and feedback.

• Ensure that culturally responsive and community-informed frameworks are foundational to implementation of the action plan, as well as program design, evaluation, and improvement activities in CFH programs and initiatives.

• Lead and facilitate meetings with internal and external partners, coordinating workgroups and training sessions, including developing workplans, agendas, presentations, notes, procedures, and resources, identifying and consulting with subject matter experts when necessary.

• Maintain open lines of communication with partners, including local health departments, community-based organizations, universities, medical providers, other local and state agencies, as well as pregnant people and their families.

• Actively outreach and engage with state and local programs serving pregnant people and their families to build and maintain relationships, manage communication lists, and respond to public inquiries, concerns, and requests.

• Identify, and respond to external technical assistance requests and learning opportunities, directing additional partners as needed.

• Identify opportunities to document and share best and promising practices for healthy Black birth outcomes strategies implemented in diverse communities across the state.

• Serve as an internal consultant, providing professional and administrative guidance to CFH program/project staff in a lead capacity.

• Support cross-departmental coordination and collaboration to advance healthy Black birth outcomes goals and objectives, identifying current and potential PSE change strategies, as well as opportunities for growth across CDPH programs, legislation, regulations, policy, and procedures that impact pregnant people and their families.

• Participate in the development of educational materials on healthy Black outcomes for various audiences, ensuring staff who work with Black communities receive ongoing training and support to understanding the structural inequities that drive ongoing health disparities for pregnant people and their families.

• Prepare reports, briefings, and other communications tailored for diverse audiences, including policymakers.

• Represent CFH at critical and highly sensitive meetings within the Department and with other federal, state, regional, and local agencies.

• Represent the Department on specific educational programs at conferences or other professional gatherings.

Desirable Qualifications:

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Demonstrated ability to collaborate and maintain effective relationships with community-based organizations, governmental institutions, local health jurisdictions and/or other partners to enhance services and advance policies, systems, and environmental changes that promote racial and health equity.

• Experience fostering a culture that motivates staff and supports diversity, equity, and inclusion with a trauma-responsive lens.

• Lived experience being from and/or working with disproportionately impacted populations.

• Ability to approach complex challenges with creativity, inclusiveness, and critical analysis and make clear and concise, data- and community-driven recommendations.

• Knowledge of administrative functions, including but not limited to budgets, contracts, and procurement.

• Ability to encourage and support innovation and continuous improvement.

• Excellent written and verbal communication skills, including ability to collaborate with diverse audiences including policymakers and community partners.

• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.

• Sound understanding of the socioeconomic factors that contribute to health disparities and inequities.

• Ability to work collaboratively as a member of a team, while also performing a wide array of complex work independently.

• Ability to prioritize and meet multiple competing deadlines.

• Ability to utilize office systems and computer applications such as Microsoft Office Suite.

At CDPH equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California’s diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do.

New to State Service? The following steps will navigate you through the application process:

1. Create a CalCareer account by going to https://calcareers.ca.gov/CalHRPublic/Login.aspx.

2. Confirm that you meet the minimum qualifications for the position you are wanting to apply for. A link to view minimum qualifications is listed on each job posting.

3. After confirming that you meet the minimum qualifications, take, and pass the corresponding examination. Most exams are available online and can be found on CalCareers under the Exam/Assessment Search tab. Please note, while candidates are welcome to apply to positions without taking the examination, candidates must pass the examination prior to appointment. Please review the minimum qualifications thoroughly, prior to beginning the examination.

4. Apply! Follow all directions and be sure to submit all requested documentation.

Link to Apply: https://bit.ly/4b40led

Job Type: Full-time

Pay: $7,643.00 - $9,496.00 per month

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person

Salary : $7,643 - $9,496