What are the responsibilities and job description for the OFFICE SERVICES SUPERVISOR II position at California Department of Social Services?
Position Details
Job Code #: JC-468462
Position #(s): 800-837-1150-001
Working Title:
Office Services Supervisor II
Classification:: OFFICE SERVICES SUPERVISOR II
$4,248.00 - $5,322.00
# of Positions: 1
Work Location: Sacramento County
Telework: Hybrid
Job Type:: Permanent, Full Time
Department Information Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Do you set high standards for yourself and enjoy a collaborative and challenging work environment? The California Department of Social Services (CDSS) serves, aids and protects needy and vulnerable children and adults in ways that strengthen and preserve families, encourage personal responsibility and foster independence. CDSS employees are our most important resource in serving California’s needy and vulnerable children and families.
We serve the most vulnerable people of California and our mission is to promote the health, safety, and quality of life of each person in community care through the administration of an effective and collaborative regulatory enforcement system.
CDSS Culture
CDSS’ goal is to foster a culture that values diversity, equity, and inclusion within our Department, that actively invites the contribution and participation of all people, and is representative of the varied identities and different perspectives in California. In our role as public administrators, our charge is to ensure that our programs and our workplaces provide all Californians the opportunity to thrive.
Job Description And Duties The Office Services Supervisor II (OSSII) is responsible for the supervision of five or more clerical staff and performs a variety of the most complex and sensitive duties under the general direction of the Regional Manager in support of the Adult and Senior Care and Children's Residential Programs. The OSSII assigns, directs, and coordinates the handling of clerical activities such as phone coverage, mail handling, establishing files, and filing and typing. The OSS II is expected to consistently exercise a high degree of initiative, independence of action, originality and good judgment in supervising staff and managing clerical support functions. The position requires sensitive public contact and/or independent origination of correspondence involving the knowledge and application of detailed regulations, policies and procedures. The ability to communicate effectively is of primary importance.
The state offers comprehensive benefits including health, dental, vision, long-term care and disability insurance, as well as paid leave. Please see the Benefits section below for more details.
Click here to view all the attractive benefits available to state employees!
Please let us know how you learned about this career opportunity by taking the brief survey that follows: Recruitment Survey
Would you like more information regarding career opportunities with the CDSS? We’d love to hear from you! Please contact us at Recruiter@dss.ca.gov and include the job classification and job control number in the subject line. Information about applying for a state job can be found here: Three Steps to a State Job .
You will find additional information about the job in the Duty Statement .
Special Requirements
This position is designated under the Conflict of Interest Code.
You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is inaccurate or incomplete. Resumes will not take the place of employment history. If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.
Training and Development assignments may be considered based on the availability of eligible candidates and are subject to approval by the Hiring Authority prior to appointment. Training and Development assignments are temporary in nature and shall not exceed twenty-four (24) months.
Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 3/13/2025
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Social Services
California Department of Social Services
Attn: Classification & Certification Unit
P.O.Box 944243
Sacramento , CA 94244-2430
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Social Services
California Department of Social Services
Classification & Pay Unit
744 P Street, MS 8-15-58
Sacramento , CA 95814
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Job Code #: JC-468462
Position #(s): 800-837-1150-001
Working Title:
Office Services Supervisor II
Classification:: OFFICE SERVICES SUPERVISOR II
$4,248.00 - $5,322.00
# of Positions: 1
Work Location: Sacramento County
Telework: Hybrid
Job Type:: Permanent, Full Time
Department Information Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Do you set high standards for yourself and enjoy a collaborative and challenging work environment? The California Department of Social Services (CDSS) serves, aids and protects needy and vulnerable children and adults in ways that strengthen and preserve families, encourage personal responsibility and foster independence. CDSS employees are our most important resource in serving California’s needy and vulnerable children and families.
We serve the most vulnerable people of California and our mission is to promote the health, safety, and quality of life of each person in community care through the administration of an effective and collaborative regulatory enforcement system.
CDSS Culture
CDSS’ goal is to foster a culture that values diversity, equity, and inclusion within our Department, that actively invites the contribution and participation of all people, and is representative of the varied identities and different perspectives in California. In our role as public administrators, our charge is to ensure that our programs and our workplaces provide all Californians the opportunity to thrive.
Job Description And Duties The Office Services Supervisor II (OSSII) is responsible for the supervision of five or more clerical staff and performs a variety of the most complex and sensitive duties under the general direction of the Regional Manager in support of the Adult and Senior Care and Children's Residential Programs. The OSSII assigns, directs, and coordinates the handling of clerical activities such as phone coverage, mail handling, establishing files, and filing and typing. The OSS II is expected to consistently exercise a high degree of initiative, independence of action, originality and good judgment in supervising staff and managing clerical support functions. The position requires sensitive public contact and/or independent origination of correspondence involving the knowledge and application of detailed regulations, policies and procedures. The ability to communicate effectively is of primary importance.
The state offers comprehensive benefits including health, dental, vision, long-term care and disability insurance, as well as paid leave. Please see the Benefits section below for more details.
Click here to view all the attractive benefits available to state employees!
Please let us know how you learned about this career opportunity by taking the brief survey that follows: Recruitment Survey
Would you like more information regarding career opportunities with the CDSS? We’d love to hear from you! Please contact us at Recruiter@dss.ca.gov and include the job classification and job control number in the subject line. Information about applying for a state job can be found here: Three Steps to a State Job .
You will find additional information about the job in the Duty Statement .
Special Requirements
- The position(s) require(s) a Background Investigation be cleared prior to being hired.
- Please note: Per Government Code Section 19990, no California Department of Social Services (CDSS) officer or employee shall engage in any employment, activity, or enterprise which is clearly inconsistent, incompatible, in conflict with, or inimical to his or her duties as a CDSS officer or employee. Any offer of employment is contingent on meeting this requirement. Candidates will be required to disclose any activity which could be considered incompatible prior to appointment into the position.
This position is designated under the Conflict of Interest Code.
You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is inaccurate or incomplete. Resumes will not take the place of employment history. If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.
Training and Development assignments may be considered based on the availability of eligible candidates and are subject to approval by the Hiring Authority prior to appointment. Training and Development assignments are temporary in nature and shall not exceed twenty-four (24) months.
Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 3/13/2025
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Social Services
California Department of Social Services
Attn: Classification & Certification Unit
P.O.Box 944243
Sacramento , CA 94244-2430
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Social Services
California Department of Social Services
Classification & Pay Unit
744 P Street, MS 8-15-58
Sacramento , CA 95814
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Salary : $4,248 - $5,322
