What are the responsibilities and job description for the Program Technician I/II position at California Employment Development Department (EDD)?
ALL APPLICATIONS MUST BE SUBMITTED THROUGH CALCAREERS
Job Description and Duties
THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.
PT I:
Under close supervision, the Program Technician (PT) I is responsible for processing the less complex program specialist work. The PT I reviews and or processes detailed and semi-technical forms, files, etc., associated with a specialized departmental program. Work is subject to periodic review.
Identifies and reports any suspected fraudulent claims/activities. May perform duties for other specialized work or projects. Demonstrates an awareness of the Department and Branch vision, mission, values and goals.
Demonstrates a high degree of professionalism, courtesy, and consideration in all phases of work with both internal and external customers, as a field office team member.
PT II:
Under general supervision, the Program Technician (PT) II is responsible for processing the more complex program specialist work. The PT II reviews and or processes detailed and technical forms, files, etc., (1) associated with multiple departmental programs or program areas; (2) review and/or process forms, files, etc., associated with a department program which requires especially detailed knowledge of the program so that difficult calculations can be made and/or processing can be done in cases where guidelines are not clear; (3) provide sensitive and detailed program information and/or direction to the public, employees, employers, medical providers, other public jurisdictions, or clients as a significant part of their duties; or (4) any combination of the above. Work is subject to occasional review.
Identifies and reports any suspected fraudulent claims/activities. May perform duties for other specialized work or projects. Demonstrates an awareness of the Department and Branch vision, mission, values and goals.
Demonstrates a high degree of professionalism, courtesy, and consideration in all phases of work with both internal and external customers, as a field office team member.
Positions exist at 3127 Transworld Drive, Suite 213 Stockton, CA 95206-4988 ARU 210.
How to Apply
Take the exam here for PT II: https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=2365
PT I exam: https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=2362
Apply for the job here: https://calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=462962
Please be sure to attach all supporting documents requested.
really APPLICATIONS WILL NOT BE ACCEPTED
Job Type: Full-time
Pay: $3,219.00 - $4,664.00 per month
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
Work Location: Hybrid remote in Stockton, CA 95210
Salary : $3,219 - $4,664
