What are the responsibilities and job description for the EMERGENCY NOTIFICATION CONTROLLER, OFFICE EMERGENCY SERVICES position at California Governor's Office of Emergency Services?
Are you looking for an exciting and fast-paced career? Join the California Governor's Office of Emergency Services (Cal OES) and be part of an organization that serves as a leader in emergency management and homeland security through dedicated service to all. We are looking for enthusiastic and motivated individuals to join our team. If you are interested in a challenging opportunity in a high-energy, team-oriented environment, you are encouraged to apply.
Under direction of the Program Manager I, the Emergency Notification Controller (ENC) is responsible for a wide range of tasks including, but not limited to, receiving, coordinating and disseminating information. The ENC conducts daily contact with all levels of federal, state and local government, business industry, and the private sector, providing the State with 24-hr warning capability. It is desirable that the ENC has the basic knowledge of computer systems operating in Microsoft Windows and Web Based Applications. Works in a team environment on shift rotations and will follow the directions of the Watch Officer to provide support to the Warning Center operations. Possess good written and verbal communication skills, exercise good judgment and flexibility, and effective time and resource management.
The Warning Center has alternate locations established outside of Headquarters premise to maintain operational support to Cal OES. In an event of an emergency that requires the Warning Center staff to evacuate the building, or during normal operations where staff will be assigned to the designated alternate work location, reports to such designated location as directed or scheduled by Warning Center management.
You will find additional information about the job in the Duty Statement.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- EMERGENCY NOTIFICATION CONTROLLER, OFFICE EMERGENCY SERVICES
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
The Response Directorate leads the State’s incident response efforts and maintains emergency management situational awareness during an incident. Responding to a disaster means addressing the short-term, direct effects of an incident or threat. Response includes immediate actions to save lives, protect property, and meet basic human needs.
The Cal OES Response Directorate addresses all types of threats and hazards, ranging from accidents, technological hazards, natural disasters, human-caused incidents, pre-planned events, proactive preparedness measures, and mutual aid coordination.
The Response Directorate reinforces local responses to incident areas by coordinating state-level government, private sector, and nongovernmental roles in support of local governments and other entities. Responses are conducted in accordance with the Standardized Emergency Management System (SEMS).
In the event of an emergency, employees may be contacted and requested to report to work in the event of an emergency. This contact may be outside of your normal working hours (evenings/nights, weekends, and holidays). This service may require irregular work hours, work locations other than the official duty location, and may include duties other than those specified in your official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and you may be required to relocate to emergency sites.
More information may be found here:
Response Operations | California Governor's Office of Emergency Services
Department Website: http://www.caloes.ca.gov
Special Requirements
- The position(s) require(s) a Background Investigation be cleared prior to being hired.
Application Package Requirements
To have your application considered for this job opportunity:
- List the Job Code (JC) and Position Number for this position in the “EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING” section on the State Application, STD. 678.
- List your most current employment history first in the “EMPLOYMENT HISTORY” section on the STD. 678.
- Provide the “From” and “To” dates with the month, day and year, the “Hours Per Week” that you worked and the Total Worked (Years/Months). You may include overtime hours.
- You must complete the “DUTIES PERFORMED” on the State Application (do not note “see attached resume” in this section). Failure to comply and your application is considered incomplete.
- SROA and Surplus are encouraged to apply and must submit a copy of their letter..
- Please note consideration shall be given to work experience gained in a part-time or full-time job, regardless of whether the job was a paid or a volunteer position or was within, or outside of, state service.
If using education to qualify please submit a copy of your transcripts. If selected, official transcripts will be required. Foreign education must obtain and submit verification of United States course/degree equivalency.
NOTE: Incomplete applications received may not be considered. Resumes are welcomed but do not take the place of the completed State Application STD 678. Applications received via fax or email will NOT be accepted. If you would like confirmation of receipt, please send certified mail.
**A candidate pool may be established for subsequent vacancies.**
**All hires may be subject to a criminal background check.**
**We encourage applicants to apply electronically.**
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 3/1/2025Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
Desirable Qualifications
- Proficient in operating and maintaining multiple PC stations in Windows environments
- Experience with LANs, WANs, and various software applications
- Familiarity with peripherals and their operations
- Strong verbal and written communication skills for effectively disseminating information
- Ability to communicate with governmental agencies, media sources, and the public during emergencies
- Experience coordinating with federal, state, and local agencies for mutual aid during disasters
- Understanding of emergency response protocols, including hazardous material incidents and natural disasters like earthquakes, floods, and wildfires
- Knowledge of State emergency response agencies and their coordination efforts
- Competence in operating and tuning radio transceivers, testing radio systems, and the National Emergency Warning System
- Ability to monitor and utilize the Emergency Broadcast System (EBS) for alerting purposes
- Experience maintaining logs and required forms, including mission assignment logs
- Ability to handle call-out lists for various government agencies and maintain documentation accurately
- Understanding of FCC regulations pertaining to communications equipment and operations
- Emotional stability and decisiveness under stress
- Flexibility to work irregular hours, including night shifts, weekends, and holidays
- Willingness to travel occasionally throughout the State as needed
Benefits
Cal OES employees are eligible for a number of benefits and working for us is a great opportunity to join a committed team. Benefits include but are not limited to the following:
- Free Parking
- On-site Gym and Locker room
- Electric Carport
- Excellent CalPERS state pension plan
- 401(k) and 457(b) Plans
- Flexible Schedules
- Generous paid time off
- Health, dental & vision insurance for the employee or the employee's family
- Investment in careers development
- Located near many local eateries, financial institutions, and the Light Rail Station
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: http://www.caloes.ca.gov
Human Resources Contact:
HR Unit - HH
(916) 845-8321
Recruitments@CalOES.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:EEO Officer
(916) 845-8527
EEO@CalOES.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Statement of Qualifications
A resume in lieu of the SOQ responses may disqualify an applicant from consideration. A standard or generic SOQ may disqualify an applicant from consideration.
Please review the Duty Statement and Desirable Qualifications for this position.
SOQ Format Instructions
The SOQ should be no more than two pages, double-spaced in 12-point Arial font.
PLEASE ANSWER THE FOLLOWING:
- Describe your experience with communication during emergency situations. How do you ensure clear, concise, and accurate messaging when working under pressure in high-stress scenarios?
- In this role, you will need to multitask between various software platforms for alert origination, monitoring, and reporting. How do you manage multiple tasks simultaneously while ensuring timely and accurate reporting?
Examination Information
Emergency Notification Controller – Exam EX-2290
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
