What are the responsibilities and job description for the INFORMATION TECHNOLOGY MANAGER I position at California Governor's Office of Emergency Services?
California's Emergency Technology Leader
The California Governor's Office of Emergency Services (Cal OES) protects lives and property throughout our diverse state, from coastal communities to mountain regions, urban centers to agricultural heartlands. As California faces increasing natural disasters and emergencies, our technology infrastructure plays a critical role in coordinating effective response operations.
Position Overview: Under the direction of the IT Manager II, the Information Technology Manager I, Field Unit Manager leads a specialized IT team supporting emergency response operations across California's 58 counties. This role requires expertise in IT systems, telecommunications, and data visualization while maintaining operational readiness for rapid deployment during declared emergencies.
Key Responsibilities:
- Lead emergency IT response teams ensuring timely restoration of critical services
- Manage complex PC systems, telephony, data systems, and mobile communications
- Coordinate with Tactical Communications and Cybersecurity Units
- Develop strategic IT disaster recovery and infrastructure resilience plans
- Oversee staff training to maintain operational readiness
- Ensure regulatory compliance and adherence to IT standards
- Manage resources, equipment, and budgets effectively
During Non-Emergency Periods:
- Lead major IT initiatives in Configuration Management, Mobile Solutions, and Voice Services
- Develop strategic service plans focusing on disaster preparedness
- Provide expertise on data management and system optimization
This position is critical to Cal OES's mission, supporting California's emergency response through effective IT service delivery in a dynamic, fast-paced environment serving 40 million Californians.
Become part of a team where technology meets purpose. Work with skilled professionals using cutting-edge solutions to safeguard communities across California. Apply now to be part of Cal OES's mission to protect Californians when it matters most.
This position is located at our Mather Campus and is eligible for a hybrid work schedule which may include up to two days of remote work per week. Additional in-office days may be required based on business needs. The position is a 12-month limited term (LT) and may be extended up to 24 months or become permanent.
You will find additional information about the job in the Duty Statement.
Working Conditions
See duty statement for more information.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- INFORMATION TECHNOLOGY MANAGER I
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
Cal OES is an emergency response, homeland security, and disaster recovery agency and as a result, is a dynamic and exciting place to work in a team-oriented environment. Cal OES provides training to enhance the understanding of emergency and incident management to all employees.
More information may be found here: Policy & Administration | California Governor's Office of Emergency Services
Department Website: http://www.caloes.ca.gov
Special Requirements
Conflict of Interest: This position is designated under the Conflict of Interest Code and is required to complete Form 700 within 30 days of appointment. Failure to comply with the Conflict of Interest Code requirements may void the appointment.
- List the Job Code and Position Number for this position in the “EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING” section on the State Application, STD. 678.
- List your most current employment history first in the “EMPLOYMENT HISTORY” section on the STD. 678.
- Provide the “From” and “To” dates with the month, day and year, the “Hours Per Week” that you worked and the Total Worked (Years/Months). You may include overtime hours.
- You must complete the “DUTIES PERFORMED” on the State Application (do not note “see attached resume” in this section). Failure to comply and your application is considered incomplete.
- SROA and Surplus are encouraged to apply and must submit a copy of their letter.
- Please note consideration shall be given to work experience gained in a part-time or full-time job, regardless of whether the job was a paid or a volunteer position or was within, or outside of, state service.
NOTE: Incomplete applications received may not be considered. Resumes are welcomed but do not take the place of the completed State Application STD 678. Applications received via fax or email will NOT be accepted. If you would like confirmation of receipt, please send certified mail.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 3/1/2025Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
Desirable Qualifications
- Experience in IT application and solutions development, product management, and user experience design, preferably within emergency management or public sector environments.
- Deep knowledge of FEMA’s ICS and JFO operations, with a focus on leveraging technology to improve coordination and efficiency across multiple response and recovery stakeholders.
- Proven experience leading software development and IT product management teams, with an emphasis on delivering user-centered solutions for complex, high-pressure scenarios.
- Strong understanding of service design, data management, DevOps practices, and disaster recovery technologies.
- Experience in CalOES disaster response and recovery planning and incident response support. Knowledge of SOC, Warning Center, and Crisis communications and JFO operations.
- Excellent communication skills, with the ability to engage with both technical and non-technical stakeholders and lead cross-functional teams.
- Enterprise systems architecture experience.
- Leadership, supervisory, and/or managerial experience.
- Microsoft application stack experience (e.g., Microsoft SharePoint, Power Platform, Teams, Copilot, Power BI, etc.).
- Experience with web technologies and digital services, focusing on innovation in workflow and data platforms such as Software as a Service (SaaS), Platform as a Service (PaaS), and low-code/no-code tools.
- Bachelor's degree or higher in information technology major or related field.
- IT project management experience with California Department of Technology (CDT) PAL process.
Benefits
- Free Parking
- On-site Gym and Locker room
- Electric Carport
- Excellent CalPERS state pension plan
- 401(k) and 457(b) Plans
- Flexible Schedules
- Generous paid time off
- Health, dental & vision insurance for the employee or the employee's family
- Investment in careers development
- Located near many local eateries, financial institutions, and the Light Rail Station
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: http://www.caloes.ca.gov
Human Resources Contact:
Human Resources
(916) 845-8321
Recruitments@CalOES.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:EEO Officer
(916) 845-8527
EEO@CalOES.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Information
Training and Development (T&D) assignments are temporary assignments to provide an employee training and experience to move to a different occupational field. A T&D assignment is a formal agreement between the employee, the current supervisor, and the new supervisor. The duration of agreements can vary in length but shall not exceed twenty-four (24) months. The duration may also be the length of experience needed to meet the minimum qualifications. Please note T&D assignments are only available to current California state employees who have permanent status.
Examination Information
To gain list eligibility for this position, please take the required exam by using the following link: Information Technology Manager I - Exam 1754.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
