What are the responsibilities and job description for the STAFF SERVICES MANAGER I position at California Governor's Office of Emergency Services?
Are you looking for an exciting and fast-paced career? Join the California Governor's Office of Emergency Services (Cal OES) and be part of an organization that serves as a leader in emergency management and homeland security through dedicated service to all. We are looking for enthusiastic and motivated individuals to join our team. If you are interested in a challenging opportunity in a high-energy, team-oriented environment, you are encouraged to apply.
The Staff Services Manager I (Specialist) serves as a high-level Human Resources (HR) consultant and subject matter expert in personnel management, Classification & Pay, recruitment, policy development, and workforce planning. The incumbent collaborates with executive leadership and hiring managers to assess organizational needs. The role includes leading high-profile projects, ensuring compliance with state and federal regulations, and providing expert recommendations on hiring, Classification & Pay, and recruitment strategies. The SSM I must possess good communication skills, both written and oral, and is able to interact effectively and cooperatively with management and staff.
You will find additional information about the job in the Duty Statement.
Working Conditions
Conflict of Interest - This position is designated under the Conflict of Interest Code and is required to complete Form 700 within 30 days of appointment. Failure to comply with the Conflict of Interest Code requirements may void the appointment.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- STAFF SERVICES MANAGER I
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
The California Governor’s Office of Emergency Services (Cal OES) is an emergency response, homeland security, and disaster recovery agency and as a result, is a dynamic and exciting place to work in a team-oriented environment. Cal OES provides training to enhance the understanding of emergency and incident management to all employees.
The Finance and Administration Directorate oversees sections managing Cal OES operations including budgeting, fiscal analysis, grants management, human resources, labor relations, staff recruitment, examinations, and organization and professional development. The Directorate is comprised of three sections: Administrative Services, Human Resources and Grants Management.
In the event of an emergency, employees may be contacted and requested to report to work in the event of an emergency. This contact may be outside of your normal working hours (evenings/nights, weekends, and holidays). This service may require irregular work hours, work locations other than the official duty location, and may include duties other than those specified in your official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and you may be required to relocate to emergency sites.
More information may be found here:
Finance & Administration | California Governor's Office of Emergency Services
Department Website: http://www.caloes.ca.gov
Special Requirements
- List the Job Code (JC) and Position Number for this position in the “EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING” section on the State Application, STD. 678.
- List your most current employment history first in the “EMPLOYMENT HISTORY” section on the STD. 678.
- Provide the “From” and “To” dates with the month, day and year, the “Hours Per Week” that you worked and the Total Worked (Years/Months). You may include overtime hours.
- You must complete the “DUTIES PERFORMED” on the State Application (do not note “see attached resume” in this section). Failure to comply and your application is considered incomplete.
- SROA and Surplus are encouraged to apply and must submit a copy of their letter.
- Please note consideration shall be given to work experience gained in a part-time or full-time job, regardless of whether the job was a paid or a volunteer position or was within, or outside of, state service.
NOTE: Incomplete applications received may not be considered. Resumes are welcomed but do not take the place of the completed State Application STD 678. Applications received via fax or email will NOT be accepted. If you would like confirmation of receipt, please send certified mail.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 3/9/2025Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Statement of Qualifications - Please refer to the Statement of Qualifications (SOQ) section at the bottom of this job bulletin for the filing instructions and the SOQ Question(s). Applications submitted without the SOQ may not be considered.
Desirable Qualifications
- Experience with the state civil service human resource management and administrative processes, including knowledge of best hiring practices, laws, rules and procedures of the Department of Human Resources and State Personnel Board.
- Supervisory or leadership experience, including coaching employees to maximize efficiency and effectiveness by providing leadership, mentoring, and training.
- Excellent interpersonal skills and sound judgement.
- Ability and willingness to delegate responsibilities while ensuring timeliness and quality products.
- Strong analytical, research, and writing skills with an emphasis on completed staff work.
- Demonstrated ability to provide excellent customer service.
- Experience in all phases of project management.
- Ability to work well and stay organized in fast-paced, high-volume environment.
- Possession of a positive attitude when working with all levels in an organization.
- Knowledge of, and experience in, using various Microsoft Office applications and virtual platforms (MS Word, Outlook, PowerPoint, Excel, Teams).
- Experience with software used in eLearning development (such as Adobe Captivate or similar development tool).
- Ability to evaluate course content and research training resources.
- Demonstrated reliability with a good attendance history and the ability to be punctual.
Benefits
- Excellent CalPERS state pension plan
- 401(k) and 457(b) Plans
- Flexible Schedules
- Generous paid time off
- Health, dental & vision insurance for the employee or the employee's family
- Investment in careers development
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: http://www.caloes.ca.gov
Human Resources Contact:
Recruitment - EH
(916) 845-8321
Recruitments@CalOES.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:EEO Officer
(916) 845-8527
EEO@CalOES.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Statement of Qualifications
A resume in lieu of the SOQ responses may disqualify an applicant from consideration. A standard or generic SOQ may disqualify an applicant from consideration.
Please review the Duty Statement and Desirable Qualifications for this position.
SOQ Format Instructions
PLEASE ANSWER THE FOLLOWING:
- Please describe your background, experience, education, and/or training as it relates to the duty statement and desirable qualifications.
Exam Information
Staff Services Manager I Leap – Exam - 2068
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
