What are the responsibilities and job description for the OFFICE TECHNICIAN (TYPING) position at California Highway Patrol?
- Performs clerical tasks for Special Services Unit (SSU) comprised of personnel assigned to the Commercial Enforcement Unit (CEU), Air Operations (Air Ops), Investigation Services (ISU) and Multidisciplinary Accident Investigations Team (MAIT) Units. Answers general telephone inquiries for all SSU and route to appropriate personnel for specific responses.
- Prepares weekly, monthly, quarterly, and annual reports, including Drug Task Force 100DTF, Vehicle Theft 136E, Uniform Crime Report (UCR), ensuring that all reports are submitted on time. Prepares and transmits MIS comm-net for SSU. Prepares overnight packages for shipment through UPS Campusship. Quarterly CVSA sticker distribution, reconciliation and reporting.
- Generates and processes all background inquiries/letters/documents for uniform and non-uniform applicants. Faxs or mails law enforcement inquiries to different agencies and tracks returned inquiries.
- Maintains current list of Division/Area Drug Task Force (DTF) officers. Enters misdemeanor and felony into the ACCESS data base for ISU. Enters misdemeanor and felony case data from CEU and Air Ops into the AIS data base. Enters information received from Northern Division commands regarding Crimes on State Property into the SCARS data base.
- Back-ups to Office Assistants answering phones and at the front counter with various requests for accident reports, service of subpoenas, and other public records request as needed. Provides back-up for the other Office Technicians in their absence. Serves as back-up to OSSII, including X Numbers.
- Processes recurring invoices for contracted services. Copies, scans and/or faxs materials for Division and Areas as requested. Processes all evidence invoices for the CEU General Support Officer. Makes copies and routes to the proper individual. Retains copies for administrative files. Posts CommNets. Back up for the Project Tracking Log system.
- Acts as Health Benefits Coordinator for SSU. Reviews all health, dental and other personnel forms for submission to Personnel. Ensures that all forms for completely and properly filled out to for acceptance at Health Benefits Unit. Maintains the personnel, secondary and medical files for each employee assigned to CEU, Air Ops, ISU and MAIT.
- Performs other job related duties as necessary. Backup for the Motor Carrier Safety Unit Office Technician in his/her absence. Backup for Timekeeper in his/her absence.
You will find additional information about the job in the Duty Statement.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- OFFICE TECHNICIAN (TYPING)
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
Northern Division (101)
2485 Sonoma Street
Redding, CA 96001
Department Website: https://www.chp.ca.gov
Special Requirements
- The position(s) require(s) a Background Investigation be cleared prior to being hired.
This position requires the ability to type at a minimum speed designated on the Classification Specifications (link available in the minimum requirements section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed prior to being hired. Additional information regarding acceptable typing tests: https://www.calcareers.ca.gov/CalHRPublic/GeneralInfo/TypingCertification.aspx
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 3/3/2025Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Criminal Record Supplemental Questionnaire
Desirable Qualifications
- Excellent interpersonal skills/ability to get along with coworkers and the public
- Ability to work as part of a team
- Above average written and verbal communications
- Excellent attendance, punctuality and dependability
- Good working knowledge of computers and associated software
- High degree of initiative and ability to work with minimal supervision
- Willingness to cross-train in all clerical positions
Benefits
Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Department Website: https://www.chp.ca.gov
Human Resources Contact:
Naoka Iwaya
(916) 843-3787
Hiring Unit Contact:
Lynette Byers
(530) 242-4300
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:Equal Opportunity & Access Section
(916) 843-3190
eoas@chp.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Application Submission Requirements
It is required to submit work/employment experience, dates, hours worked, supervisor names and supervisor phone numbers on the application in descending order, starting with your current job. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed state application may not be considered.
Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, the Equal Employment Opportunity page, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.
Although the intent is to fill this vacancy as soon as possible, the exact duration of the selection process can vary and is unknown at this time.
Other
Please note: To obtain list eligibility, you will need to take and pass an examination for the classification to establish list eligibility prior to a job offer. Please visit the link below to search for an examination. https://www.calcareers.ca.gov/CalHRPublic/Search/ExamSearch.aspx
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
