ASSISTANT SERVICE TECHNICIAN

Assistant Service Technician

Salary range $24 - $26/hour

Job Summary

Responsible for assisting with start-up, warranty, and billable service for all CHC product lines. Identity and/or repair replacement needs; providing necessary information on the proper uses of the equipment and assisting in other skilled trades as required.

Technical

Here are the top 5 things we are looking for:

1. Inspection and Maintenance: Assist in the inspection, cleaning, maintenance, and repair of cooling towers and related equipment.
2. General Labor Tasks: Perform general labor tasks such as removing debris, pressure washing, and replacing parts.
3. Safety Protocols: Follow safety protocols, including the use of personal protective equipment (PPE).
4. Physical Demands: Ability to lift 50 lbs, climb ladders, and work at heights safely.
5. Work Environment: Comfortable working outdoors in various weather conditions and exposure to outdoor conditions such as heat, cold, and humidity.

Is there anything specific you would like to know more about? See the list below:

• Assist in the inspection, cleaning, maintenance, and repair of cooling towers and related equipment.
• Perform general labor tasks such as removing debris, pressure washing, and replacing parts.
• Support technicians in assembling, disassembling, and transporting materials.
• Use hand and power tools safely to complete assigned tasks.
• Follow safety protocols, including the use of personal protective equipment (PPE).
• Climb ladders and work at heights to access cooling towers.
• Load and unload equipment, tools, and materials at job sites.
• Assist in documenting work performed and reporting issues to supervisors.
• High school diploma or equivalent preferred.
• Prior experience in construction, HVAC, or industrial maintenance is a plus.
• Ability to lift 50 lbs and perform physically demanding tasks.
• Comfortable working outdoors in various weather conditions.
• Ability to climb and work at heights safely.
• Basic knowledge of hand and power tools.
• Willingness to travel to different job sites as needed.
• Strong work ethic, reliability, and a team-oriented attitude.
• Exposure to outdoor conditions such as heat, cold, and humidity.
• Working at heights and on scaffolding.
• Frequent standing, bending, and lifting.

Customer Service

• Offer telephone support for start-up and troubleshooting.
• Present a professional, positive, and helpful attitude always when with customers and co-workers. Exhibit an understanding of human relations and functions as a “team player”.
• Observe additional maintenance needs requiring attention and report those to the appropriate supervisor and a recommendation of necessary/needed replacement parts/equipment.

Administration

• Submit timely reports.
• Responsible for truck tool inventory.

Miscellaneous

• Always work safely.
• Adhere to department and company policies and procedures.
• Willing/able to work autonomously with minimum supervision while working on assignment(s).
• Based upon business needs, you may be required to work overtime.
• Adhere to company policy regarding rest and meal breaks.
• If necessary, ability to work out- of- town and stay overnight to complete work.
• Maintain company vehicle by following the vehicle manufacturer’s suggested maintenance intervals.

Competencies

• Customer/Client Focus.
• Communication Proficiency.
• Technical Knowledge.
• Results Driven.
• Organizational Skills.

No supervisory responsibilities.

Travel is expected for this position.

This position requires full-time in-office attendance

Drug Test - must pass drug test with no marijuana as this is a safety sensitive position.

Please note that this position is a safety sensitive position (a job in which an impairment caused by drug or alcohol usage would threaten the health or safety of any person) that requires passing all drug test.

Required and Educational Experience

• Minimum 3 years’ experience related to CHC’s equipment in commercial or industrial applications, such as: HVAC, plumbing, boilers, pumping.
• Knowledge of, and commitment to, continuous quality improvement. Ability to prioritize tasks according to company goals and objectives.Strong technical skills, diagnostic capabilities, and aptitude to learn new technologies and systems.
• Clean driving record.
• Basic or intermediate writing skills.
• General computer experience with MS Outlook, Word, PowerPoint, and Excel.

Preferred and Education Experience

• Minimum of one year of experience related to CHC’s equipment in commercial or industrial applications, such as HVAC, plumbing, boilers, and plumping.
• Where applicable, relevant licenses of HVAC, EPA, electrical, plumbing, and boilers.

• High School Graduate or GED.

• Associate degree from an accredited school in any of the following: a plus
  • Electrical/Electronics
  • HVAC
  • Plumbing
  • Boiler

EEO Statement

“CHC’s policy is to provide equal employment opportunity to all applicants and employees. CHC does not discriminate based on pregnancy, childbirth or related medical conditions, race, religion, creed, color, gender, national origin, or ancestry, physical or mental disability, medical condition, marital status, registered domestic partner status, age, sexual orientation, or any other basis protected by federal, state, or local law, ordinance, or regulation. This EEO policy applies throughout our operations, including recruitment, hiring, terminations, training, promotion, transfers, compensation, and benefits. The Human Resources Department should be contacted immediately if an individual believes that he/she has experienced discrimination. CHC will not retaliate or allow retaliation against anyone who files a complaint or assists in the investigation of an administrative charge alleging discrimination."

Founded in the golden age of American industry in 1957, CHC has steadily positioned itself as a forerunner in the hydronic and HVAC solutions sector. With over six decades of persistent innovation and customer-focused evolution, CHC proudly stands as an emblem of industry excellence and reliability.

Our Legacy:

At CHC, we delve deeply into the intricate world of hydronics and HVAC equipment, steering innovation with every component we sell. We began as a small start-up with big ambitions, and through undeterred dedication, we emerged as industry leaders. Our long-standing presence in the market is not merely a testament to our robust products and services but also to the enduring relationships we have forged over the years with our clients, suppliers, and employees.

100% ESOP - A Testament to Our Commitment:

Our most defining moment came when we embraced an Employee Stock Ownership Plan (ESOP), making us a 100% employee-owned company. This transformative move exemplifies our unwavering belief in our workforce's potential and dedication. Ownership at CHC isn't just a title; it's the embodiment of true family values and teamwork. Each employee-owner remains a vital piece of our company's expansive mosaic, ensuring that every decision and effort translates into our collective success.

Family Values - Our Ethos:

CHC operates like a tightly-knit family, where each member's contribution is valued and nurtured. Our family values include trust, respect, and an inclusive approach to innovation and business growth. We believe that our strength lies in not just our advanced technologies or our industry prowess but also in the way we treat our people. At CHC, you're not a number – you're a cherished member of an ever-growing family.

Join Our CHC Family:

In a world that places immense value on individual progression, CHC invites you to be part of something more meaningful – a community where you can thrive both professionally and personally. As we continue to carve out new milestones and shatter benchmarks, we extend a warm invitation to professionals who yearn for a workplace that feels like home.

Our Vision:

We envision a future where every building breathes efficiently because of our hydronic and HVAC solutions and where our ESOP family of employee-owners continues to flourish. Driven by a shared purpose and a set of common values, we look forward to welcoming new members into our fold who resonate with our ethos of integrity, excellence, and familial comfort.

Embrace a career with CHC – where doors aren't just an entryway to the office but a gateway to a lifetime of opportunities and a workplace that reverberates with the warmth of family. Your journey with CHC isn't just about work – it’s about building a legacy, being a part of history, and above all, finding a place where you belong.

Join us at CHC, and let’s pave the path to a future brimming with possibilities, together.

Salary : $24 - $26