Federal Work Study Student Position, Student Ambassador

Description

Work from Home (WFH) - Remote work must be performed while residing in California

Must be a CIAT Student

CIAT Location: San Diego, CA

Reports to: Director of Marketing

Status: Non-Exempt

Employment Type: Variable-Hour

Responsibilities

• Act as a public ambassador for CIAT on digital forums to connect with current and prospective students and share your experience as an active student  
• Engage in communications online through LinkedIn, Reddit, Facebook, Twitter, and other platforms with both CIAT students and prospective students   
• Assist with facilitating group discussions online about your experience at CIAT and the benefits of attending the college. Topics can be programs, courses, instructors, career services, industry certification exam support, and student services 
• Promote CIAT’s certificate and degree programs, and industry-related resources that align with discussions and posts online  
• Act as a liaison between Marketing and prospective students, gathering feedback on student needs and interests to optimize marketing efforts 
• Collaborate with Marketing staff to identify strategies to improve engagement with prospective students in online forums 
• Report on interactions, communications, and feedback with prospective students 

Requirements

• Must be currently enrolled at California Institute of Applied Technology and eligible for Federal Work Study 
• Must be in good academic standing, which includes a minimum cumulative GPA of 2.0 and 80% attendance 
• Proficiency in using computer software and online platforms 
• An interest in marketing and introducing CIAT to prospective students  
• Strong communication skills, both verbal and written, with the ability to effectively convey information and interact with students, colleagues, and others 
• Possess a sincere interest in helping others achieve life goals 
• Takes a customer-service-oriented approach to collaborate with internal departments 
• Ability to work collaboratively with others to support the growth of CIAT and contribute to a positive and inclusive culture 
• Commitment to fostering an inclusive and supportive environment that respects the diversity of employees and students' backgrounds, experiences, and perspectives 
• Team player with a positive, can-do attitude 
• Strong organizational skills with the proven ability to prioritize 
• Possess high ethical standards, being an example of professionalism to others 
• Ability to problem solve while maintaining compliance with all policies, procedures, and regulations, including those related to integrity, conduct, and professionalism 
• Must be able to embody CIAT’s mission, vision, purpose and values 

Benefits

• Gain valuable experience in marketing, communications, and business administration
• Develop transferable skills in communication, data management, and customer service 
• Flexible work hours to accommodate your class schedule 
• Collaborative and supportive work environment within the Marketing team 

Position Type and Expected Hours of Work

The Federal Work Study Student for Marketing is expected to work 5-10 hours per week during the academic year, with flexibility around class schedules.

Supervisory Responsibility

This position has no supervisory responsibilities.

Values

Values such as integrity, excellence, customer service, teamwork and mutual respect are some of those that remain constant, regardless of changes in our company. When identifying company values, it is important that those values are being demonstrated in the course of business each day. Our values set expectations for how employees and managers interact with every person while representing the company.

• We are passionate about education and student success
• We value integrity and excellence in our employees and students
• We treat ourselves and our students with dignity and respect
• We believe in and encourage innovation at our school to better help our students succeed
• We have a customer centric focus and we want people highly committed to achieving goals, where our success equals student’s success
• We are accountable for our actions and focus on improvements moving forward
• We have a growth mindset with a sincere belief that every student can do better and achieve their goals
• We expect every employee to be an example of conduct and professionalism, being a role model to students and colleagues
• We commit to an inclusive and supportive learning environment that respects the diversity of students' backgrounds, experiences, and perspectives
• We foster lifelong learning and professional development

Physical Demands

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions. While performing the duties of this job, the employee is regularly required to talk or hear.

• Essential functions of this role require sitting for extended periods of time
• Ability to type, use a computer to search for information and input information while speaking on the phone is required
• The employee will frequently be required to use the computer, mouse and telephone to conduct the regular tasks of this role
• The employee will be required to compute simple to simple mathematical calculations as a normal part of this role

Work Environment

While performing the responsibilities of this remote position, the job holder will work in a home office environment. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions of the job. This role routinely involves using standard office equipment such as computers, phones, and virtual communication tools. Employees are expected to ensure that their home office is a safe and ergonomic working environment.

Employees must maintain data security and confidentiality in accordance with company policies and use secure connections for all work-related activities. Expectations regarding work hours, availability, and time tracking will be clearly communicated and must be adhered to.

The company is not responsible for maintaining home office environments beyond the provision of reasonable accommodation and necessary work-related equipment. Workers' compensation and liability for injuries that occur in the home office will be covered as per company policy and applicable laws.

This remote work policy is designed to comply with all relevant local, state, and federal laws.

AAP/EEO Statement

California Institute of Applied Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, California Institute of Applied Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

California Institute of Applied Technology expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of California Institute of Applied Technology’s employees to perform their job duties may result in discipline up to and including discharge.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.