What are the responsibilities and job description for the Computer Systems Specialist I - PC/Apple (Internal Applicants Only) position at California Lutheran University?
Position Information Position Title Computer Systems Specialist I - PC / Apple (Internal Applicants Only) Position Category Staff (Non-Exempt) FLSA Non-exempt FTE 1 Location Thousand Oaks University Background The mission of California Lutheran University is to educate leaders for a global society who are strong in character and judgment, confident in their identity and vocation, and committed to service and justice. Founded in 1959 in beautiful Ventura County, the university has an enrollment of about 4,000 undergraduate and graduate students who come from across the nation and around the world from a diversity of backgrounds, cultures and faiths. As a federally recognized Hispanic-Serving Institution, Cal Lutheran is looking for candidates with a dedication to and success in working in diverse communities. The university is committed to an inclusive learning and work environment that values individual differences and respects each person’s dignity. Basic Function Under the supervision of the IT Service Desk Manager, the Computer Systems Specialist I will apply knowledge and skills to install, maintain, troubleshoot and repair computer hardware, software and networks for the students, employees and affiliates of California Lutheran University according to established policies and procedures. Representative Duties
- Maintains, installs and troubleshoots Macintosh / Windows computer hardware / software using standard policies and procedures, including but not limited to : computer operating systems, business productivity suites, instructional aide, email and computer management applications. E
- Maintains, installs, upgrades, and troubleshoots computer hardware, peripherals and network-related infrastructure; corrects hardware-related issues through repair or replacement, and working with vendors. E
- Compiles, writes, and maintains written documentation of computer configurations and ensures adherence to minimum hardware / software requirements. E
- Assists with research and implementation of computer hardware and software; maintains awareness of technological advances and knowledge of current hardware, software and network technologies. E
- Provides information and responds to service calls; addresses questions and concerns by faculty, staff, and other constituents related to computer hardware, software, and networks; reports and maintains work orders in the electronic database. E
- Detect and remove viruses, adware, spyware, and other malicious software using antivirus and other removal software. E
- Maintain and audit an inventory of computer software and hardware owned by the university. E
- Serves as a technical resource to management, staff, and faculty on network and computer systems; cybersecurity, provides instruction, guidance and support to users in the proper use of business and administrative software packages. E
- Administers, maintains and troubleshoots servers and or related services as required.
- Assists in special IT projects as assigned.
- Performs other duties as assigned.
E=Essential Duties Knowledge Of Hardware, software, operating systems and networking protocols
Computer software
Ability To
Minimum Qualifications Any combination equivalent to : two years of college-level course work in microcomputers, networking applications and systems, computer science, management information systems, information systems, or closely related field and one year of increasingly responsible experience in microcomputer, network, hardware, and software installation, maintenance, and repair. Preferred Qualifications Bachelors Degree Licenses and other requirements Valid California Driver’s License Physical Abilities Detect to understand appropriate written correspondence; operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer; communicate to exchange information in person, in writing, on the telephone and by email; stationary position for extended periods of time; lifting, carrying, pushing or pulling moderately heavy objects;; position self to store and / or retrieve files; ability to operate a vehicle to conduct work. Environment Indoor environment; constant interruptions; ability to work flexible hours; subject to operating a vehicle to conduct work. Hiring Range $27- $29
Salary : $27 - $29
