Senior Regulatory Analyst - Public Advocates Office/ Communications and Broadban

Individuals interested in applying for this vacancy must have eligibility. If you are new to state service or need to gain eligibility to these classifications, please click PURA V or PURA IV to open the examination bulletin and follow the instructions on “How to apply”.

Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.The examination is a separate process from applying for this vacancy. Please be sure to follow all instructions for each process.Under the direction from the Program and Project Supervisor, the analyst will participate in several proceedings and programs related to the communications industry. The analyst will conduct technical, analytical, and research to make evidence-based recommendations related to communications services, write comments on utility applications and Commission rulings, deliver presentations to staff and senior decision makers, testify at hearings, and represent the Public Advocates Office in various forums.You will be part of, and at times leading, project teams conducting research and analysis to support the Public Advocates Office policy development on communications services to protect California customers, including people with disabilities, low-income households and other disadvantaged and marginalized communities to advance social justice.As the Commission continues to address access to essential communications services and other utility services, the analyst may be assigned work in other areas and branches, as needed.The Cross Industry and Spatial Analysis Team is currently working on a range of topics, including :

Developing customer protections on communication services for people with disabilities, people who are incarcerated, low-income households and other disadvantaged and marginalized communities to advance social justice.Developing policy recommendations to close the digital divide and ensure safe and reliable phone and broadband services for all Californians.Developing policy recommendations to achieve affordable broadband services, particularly for low-income customers in rural areas and increase broadband adoption.Carrying out these functions includes, but is not limited to, the following :

Independently develop and apply standard as well as innovative solutions, approaches and methodologies.Collecting, synthesizing, modeling, and analyzing data (quantitative and qualitative).Make appropriate recommendations on the most controversial, complex, and broad range of public utility regulatory issues and challenges.Using spreadsheets and other quantitative tools.Independently conducting analysis on communications policy issues, including but not limited to service quality of voice, broadband, wireless, and VoIP (Voice over Internet Protocol) services; broadband service deployment and affordability in California; public purpose programs for communications services; emergency disaster protections related to communications services for customers; and review of communications providers' compliance filings.Developing evidence-based recommendations.Present ideas, research, analysis, findings, and recommendations orally and in writing, and applying visual representation techniques, when necessary, to the highest-level officials inside and outside the CPUC, including the utilities, intervenor organizations, and other agencies.Write high-quality protests, testimony, and comments related to proceedings (e.g., complaints, applications, investigations, rulemakings, workshops, and committee meetings), advice letters and other utility filings.Lead operational responsibility of various proceedings that may require the coordination of up to five technical professional staff often in a cross-matrix environment.Attend and represent the Public Advocates Office at intra-agency and inter-agency conferences, workshops, and public meetings concerning issues of utility rates and service, proposed new and federal regulations, public-purpose programs, and other related issues.Testify in evidential hearings.You will find additional information about the job in the

Duty Statement .Working Conditions This advertisement is listed specifically for San Francisco (LA, SF, SAC) location. All identified locations will be considered as one candidate pool to fill one position.Los Angeles location, please apply to JC#463572Sacramento location, please apply to JC#463570Apply to only those location(s) in which you are willing to work.Positions at the CPUC may be eligible for telework under Government Code 14200 for eligible applicants residing in California, and subject to meeting the telework eligibility criteria. Telework Policy CalHRPrepare and submit a response for each question below. The SOQ should provide specific details and examples that clearly demonstrate how your training, experience, and education qualifies you for the position. Refer to the job description and duties, and duty statement to prepare your response. Applicants who do not submit a completed SOQ and writing that exceeds the page limit will not be considered or scored. All information in the SOQ is subject to verification. The SOQ must be no smaller than 11-point Arial font, single-spaced, and no more than two pages.Please write your SOQ to address the following three questions : Describe your experience conducting research, including but not limited to, collecting and analyzing data (quantitative and qualitative).Describe your experience presenting ideas, complex technical information and results of analysis to a variety of audiences.Describe your experience writing reports on complex technical, regulatory, and / or policy issues.For assistance in completing the SOQ, you may want to consider watching the following video : Basics of Writing a Strong Statement of Qualifications.

It is strongly encouraged to apply through your CalCareer Account at

Electronic applications submitted through your CalCareer Account are highly recommended and will be received / processed faster than other methods of filing.If you are using education to meet the minimum qualifications for this position,

you must submit a copy of your transcript or diploma . An official transcript will be required prior to appointment.

J-18808-Ljbffr