Clinical Trainer
Job Summary :
The Clinical Trainer at California Retina Consultants plays a pivotal role in designing and implementing training programs for ophthalmic technicians and scribes within our organization. Primary responsibilities will be to develop comprehensive training curricula, conduct train-the-trainer sessions, and provide ongoing support to ensure technicians and scribes possess the skills and knowledge necessary to excel in their roles.
Key Responsibilities :
Program Development
- Collaborate with subject matter experts and stakeholders to assess training needs and develop tailored curricula for ophthalmic technicians and scribes
- Design engaging and interactive training materials, including presentations, manuals, and multimedia content, to effectively convey key concepts and techniques
Train-the-Trainer Sessions
Lead train-the-trainer sessions to equip internal trainers with the knowledge, tools, and techniques necessary to deliver training programs effectivelyProvide guidance on instructional methods, facilitation techniques, and best practices for engaging adult learners at various levels of experienceTraining Delivery
Deliver training sessions to ophthalmic technicians and scribes, both in-person and virtually, ensuring content is delivered effectively and training objectives are metAdapt training delivery methods to accommodate diverse learning styles and technical competenciesSkill Advancement
Offer ongoing support and mentorship to technicians and scribes, helping them enhance their skills and knowledge through continuous learning opportunities and developmentIdentify areas of improvement and develop advanced training to address evolving needs and industry advancementProvide training plans for those technicians pursuing their certification(s) (IJACHPO, etc)Evaluation and Feedback
Establish evaluation criteria to assess the effectiveness of training programs and gather feedback from participants and stakeholdersUse feedback and performance data to refine training materials and delivery methods, ensuring continuous improvementWork in conjunction with the technician’s manager to relay progress and make recommendationsCompliance
Stay updated on current and best practices, federal and state regulatory requirements and practice systems advancements to ensure training programs are relevant and effectivePerform internal chart audits to ensure compliance and accuracy in documentationMaintain accurate training records and documentationCollaboration and Communication
Foster a cohesive team environment by promoting collaboration and communication among clinic staffCommunicate effectively with stakeholders regarding policies, procedures and initiativesOther Duties :
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this jobDuties, responsibilities, and activities may change at any time with or without noticePreferred Skills / Abilities :
Demonstrated ability to follow oral and written instructionsStrong communication and presentation skillsAbility to follow instructions, work well with others and alone with minimal supervisionStrong leadership and interpersonal skills, with the ability to motivate and inspire staffExcellent organizational and problem-solving abilitiesAbility to work effectively in a fast-paced and dynamic environmentDemonstrated knowledge of material, methods, instruments, and equipment in ophthalmology with accent on retina fieldKnowledge of adult learning conceptsExperience in employee development and evaluationAbility to be supportive and encourage growthAbility to handle conflict resolution and hold staff accountableA passion for developing successful teamsKnowledge of coding, HIPAA and other charting regulatory requirementsAbility to maintain strict confidentialityEducation and Experience :
2 years clinical experience working collaboratively with physicians, in a retina practice or ophthalmology setting1 years as a senior technician and / or clinical trainer preferredBachelor's degree preferredOphthalmic Scribe Certified (OSC) certification through IJCAHPO is required; COA, COT, COMT is a plusCertified Patient Service Specialist (CPSS) certification through BSM Consulting is requiredOphthalmic Coding Specialist (OCS) or Ophthalmic Coding Specialist Retina (OCS-Retina) through AAO preferredCorporate Trainer Certified (CTC) preferredProficiency with Nextech Electronic Medical Records (EMR) system and NextGen Practice Management softwareAll candidates considered for this role must be able to travel to other clinic locations for training purposes. This position can be based out of the following locations and will be expected to travel to : Bakersfield, Visalia, Palmdale, Valencia, and Simi Valley. We do accommodate for additional travel time and mileage.
Who We Are
California Retina Consultants (CRC) is one of the largest, most highly respected retina-only ophthalmology groups in the United States and is committed to providing state-of-the-art treatments. All California Retina Consultant physicians are board certified / eligible by the American Board of Ophthalmology and specialize exclusively in diseases and surgery of the retina, vitreous, and macula. Our physicians have studied at the most prestigious medical center and universities and have each achieved numerous honors and awards. In addition, CRC participates in national cutting edge clinical and investigator-sponsored trials, participating in hundreds since it's founding.
Benefits
CRC offers the following competitive benefits for full-time eligible employees after the introductory period :
Medical Insurance PlansVision Insurance PlanDental Insurance Plan401K ContributionLife InsuranceSick, Vacation, and Holiday PayCertification OpportunitiesEqual Opportunity Employer
California Retina Consultants is proud to be an Equal Employment Opportunity and an Affirmative Action Employer. We are committed to creating an inclusive work environment that celebrates diversity.
All offers are contingent upon satisfactory background check and pre-employment drug screen)
