What are the responsibilities and job description for the Call Center Associate position at California's Great America?
Earn $19.50-$20.50/hr.
We are seeking a team member to assist our guests and provide exceptional service at California's Great America.
You will be responsible for answering guest calls, resolving conflicts, and providing information about the park.
- Answer guest calls and provide great service.
- Document and resolve guest conflicts.
- Assist guests with park inquiries.
- Help find lost items and reunite parties.
- Work with security when necessary.
Responsibilities:
As a member of our team, you will make our guests happy by delivering amazing experiences and helping them create lifelong memories.
Interact with diverse people of all ages and backgrounds.
- Gain skills, knowledge, and experience that will benefit your future.
Qualifications:
- You must be at least 18 years old.
- Have open availability, including weekdays, weekends, evenings, and holidays.
- Love helping others and supporting the needs of our guests and associates.
- Possess a passion and excitement about California's Great America.
Perks and Benefits:
- Paid training
- Free uniforms
- Free admission to California's Great America
- Discounts on food and merchandise
- Employee-only ride nights, game nights, and free food events
Salary : $20 - $21
