Program Manager, Executive Office Administration & Leadership Support

SUMMARY Under general direction of the Director, Executive Office Administration and Leadership Support, the position provides some oversight for staff performing difficult and complex professional, technical, and administrative support related to all programs and activities of assigned department, division program, or service, including managing, planning, organizing and coordinating the work of the Executive Office, the Board of Directors, Executive Committee and the Delegate Assembly.

Independently provides leadership assistance while also assisting or facilitating meetings at all levels; assisting with the development and management of elections and committees; and assisting with the development and management of event and meeting content.

The position works closely with members, committees, staff, partner organizations and others.

Provides overall program management including communication with Association members, CSBA staff, and committees, including proofing, reviewing, formatting, and editing documents; perform a variety of other duties as assigned.

ESSENTIAL DUTIES & RESPONSIBILITIES Develops and implements goals, objectives, procedures, and priorities for assigned programs; identifies resource needs; develops evaluation tools and assessments; develops, recommends, and implements standard operating procedures, improvements, and makes recommendations for implementation.

Reads and demonstrates an understanding and adherence to Association values, policies, and practices.

Demonstrates respect, honesty and professionalism at all times.

Provides direct comprehensive organizational support and administrative assistance in the Executive Office to the Board of Directors and the Delegate Assembly.

Provides highly complex staff assistance to Association leadership and senior management; develops and reviews staff reports and other necessary correspondence related to assigned activities and services.

Regularly performs significant and recurring administrative and managerial tasks with high degree of initiative and independence, and with great attention to detail on numerous programs.

Participates in the implementation and management of events and meetings by conducting regular planning meetings, coordinating assigned staff and maintaining established timelines.

Reports to Director on project status, developments and opportunities.

Assists the Director with the successful planning, coordination, management, participation and execution of Board of Director, Delegate Assembly and organizational meetings.

Works directly with and provides staff support to the Executive Committee, Board of Directors, Delegate Assembly and CEO & Executive Director.

Attends and participates in professional group meetings; stays abreast of new trends and innovations in assigned field; researches emerging products and enhancements and their applicability to Association needs.

Continuously monitors and manages the efficiency and effectiveness of assigned projects, service delivery methods, and procedures; manages and monitors workload.

Manages contract negotiation and approval process for assigned meetings and events with hotels and vendors in compliance with Association standards and time and budget estimates.

Manages and act as a point of contact for assigned staff, independent contractors, third-party suppliers, and vendors responsible for venue preparation, audio-visual resources, food and beverage, accommodations, or other event-related services; manage the assigned vendors to ensure all milestones are achieved on time and on a budget before, during and after the event.

Assists the Director with organizing and managing events, determining, developing and preparing agendas and materials.

Takes minutes, records all actions taken, oversees the event logistics, evaluates the effectiveness of the events and provides follow up.

Manages and supports member committees and facilitates committee work to ensure they operate within the Associations mission and goals.

Engages in regular communications with members and prospects about Association offerings and member needs.

Participates with creating, developing and managing content for the Associations web site.

Attends and participates in professional group meetings; stays abreast of new trends and innovations in assigned field; researches emerging products and enhancements and their applicability to Association needs.

Oversees the departments database management.

Manages and participates in all activities related to assigned function.

Demonstrate respect, honesty and professionalism at all times.

Adheres to an established work schedule and the organizations timekeeping practices.

Travel to various training, workshops, and meeting sites required.

Perform a variety of other duties as assigned.

SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibilities.

EDUCATION & EXPERIENCE Any combination of training and experience equivalent to a bachelors degree or higher with major coursework in Business administration, education, education policy, management, marketing, public relations, business administration, public administration, or related field and three (3) years of experience in education or education policy, marketing, project management, meeting and event planning, or related field with administrative experience.