Demo

Medical Insurance / Eligibility Coordinator

California Specialty Pharmacy
Whittier, CA Full Time
POSTED ON 3/25/2025
AVAILABLE BEFORE 7/22/2025

As a Insurance and Eligibility Coordinator you’ll be responsible for; Heavy data entry; Calling multiple Health Plans to obtain members medical coverage and benefits. Verify Insurance Eligibility monthly. Heavy attention to detail.

REQUIRED EDUCATION/TRAINING/PROFESSIONAL EXPERIENCE –

  • High School degree or equivalent G.E.D required
  • Knowledge of Microsoft Word, Excel; ability to work with multiple information systems
  • Knowledge of medical and pharmaceutical terminology (ICD-10, J-codes)
  • Pharmacy or medical office experience preferred
  • HMO, PPO, Medicare Insurance knowledge
  • 45 wpm

EXPECTED PROFESSIONAL COMPETENCIES:

  • General knowledge of pharmacy and healthcare laws and regulations
  • Engages in appropriate continuing professional development
  • Practices patient centered care
  • Practices professionally
  • Practices legally
  • Practices ethically
  • Decision making skills
  • Team working skills
  • Communication skills
  • Strong Problem Solving skills
  • Customer Service skills
  • Detail oriented

ROLES AND RESPONSIBILITIES –

  • Obtain members medical benefits in detail along with risk, copay and/or co-insurance information.
  • Create physician profile in computer systems, demographics
  • Keep current and compliant with statutes, rules and regulations related to pharmacy
  • Participate in continuous improvement and quality assurance programs
  • Input insurance information, pharmacy and medical
  • Resolve aspects of specialty pharmacy and medical including Medicare, Medicaid, PBM, PPO and IPA and communicate with payers and advise patients or physician of results when needed.
  • Communicate with various pharmacy departments as needed to coordinate timely prescription adjudication to meet schedules.
  • If necessary, contact physician offices
  • Report errors, omissions or incidents to pharmacists
  • Participate in quality program initiatives and improvement activities
  • Comply with all regulatory requirements, including HIPAA/HITECH
  • Other responsibilities as assigned by Management

PHYSICAL DEMANDS:

Frequent immobility and/or sitting required for extended periods of time. Some bending and stooping required. Requires manual dexterity to operate keyboard, calculator, photocopy machine, and other office equipment. Requires eyesight correctable to 20/20 to read reports and computer terminals. Requires hearing within normal range for telephone use. Occasional high stress work.

WORK ENVIRONMENT:

Normal office environment.

Experience:

  • Medical Assistants with Insurance Verification Knowledge are Encouraged to apply
  • Medical Office Experience: (Preferred but not Required)

Job Type: Full-time

Job Type: Full-time

Pay: $20.00 - $22.50 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience:

  • Insurance verification: 1 year (Preferred)

Language:

  • English (Required)

Work Location: In person

Salary : $20 - $23

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