What are the responsibilities and job description for the Residence Life Coordinator (Student Services Professional II) position at California State University, Chico?
Our Commitment To Equity, Diversity, And Inclusion
California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students.
Chico State is committed to recruiting outstanding candidates. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply.
Job/Department Summary
The Residence Life Coordinator (RLC) staff are responsible for broad residential community oversight, educational programming,
and facilities management. Day-to-day work is performed independently, however incumbent also serves as a member of the
Residence Life team comprised of the Associate Director for Residence Life, five Residence Conduct Coordinator (RCC) staff,
five RLC staff, the Senior Coordinator for Leadership and Development, the Senior Coordinator for Conduct and Compliance and the Hub Program Coordinator. CSU, Chico has an on campus student housing population of approximately 2,200 students. RLCs provide educational programs, customer service, counseling referrals, and crisis response. Incumbents deal with complex, sensitive situations, incumbent must use sound professional judgment and successful counseling techniques to effectively interact with college-age students. The RLC position co-supervises 6-18 Resident Advisors assigned to a given community. They also directly supervise the students employed at service desks. Additionally, the RLC position has overall advisory and leadership responsibility for Community Council.
This is a live-in position that emphasizes student development as well as community management. The Residence
Life staff is on-call 24 hours a day, however, actual working time is varied and flexible and opportunity for adequate time off is
available. May include late night, early morning, and weekend commitments as situations dictate/require.
Required Education And Experience
Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field.
AND
Two years of full-time professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth.
Preference may be given to applicants with the following as they may be considered specialized skills:
Pay Plan: 12/12
Work Schedule: Mon-Fri 8:00am-5:00pm, Summer - Mon-Thurs 7:00-5:30.
CSU Classification Salary Range: $60,996 - $86,736 per year.
CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). For more information please visit https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf
Additional Information
California State University, Chico, in accordance with CSU policy, requires that the successful candidate complete a
background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming
this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment
of current CSU employees who apply for posted positions identified as sensitive. This position is considered a sensitive position
based on CSU guidelines. Incumbent is responsible for the safety and security of Level 1 data, sometimes also referred to as
Level 1 protected data. This is confidential information that is in most cases protected by statutes, regulations, or other legal
mandates.
The person holding this position is considered a "General Mandated Reporter'' under the California Child Abuse and Neglect
Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 (revised July 21, 2017) as
a condition of employment.
This position is designated as a Campus Security Authority (CSA) under the Clery Act and is required to comply with the
requirements of this designation.
Position requires incumbent to live in an on-campus residence hall apartment for the entire contractual period and regularly dine in UH facilities during the academic year. This position includes a one- or two-bedroom furnished apartment, which includes utilities. UH has a pet policy and a partner policy. All approved partners must complete a background check.
At least one person from the Residential Life staff is on-call 24 hours a day. The nature of the position requires incumbent to
work variable hours, including late night and early morning hours as situations dictate/require as well as serve when needed in
an emergency response capacity.
Throughout employment in this position incumbent must maintain a valid California Driver's License as well continued
completion and compliance of the CSU Defensive Driver's Training course, and all CSU Chico online training through the
Training and Development system.
About Chico State
Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, “Today Decides Tomorrow,” is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century.
The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from the San Francisco Bay Area. Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that Chico State stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land, the flora, the fauna, and the waters that run through campus. We are humbled that our campus resides upon sacred lands that since time immemorial have sustained the Mechoopda people and continue to do so today.
The University is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.
Chico State is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).
CSU, Chico's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person at CSU, Chico Police Department or by calling 530-898-5555 . It is also available on the web at Annual Security & Fire Safety Report .
Open Until Filled (Review of Applications will begin 04/14/25. Applications received after that date may be considered.)
California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students.
Chico State is committed to recruiting outstanding candidates. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply.
Job/Department Summary
The Residence Life Coordinator (RLC) staff are responsible for broad residential community oversight, educational programming,
and facilities management. Day-to-day work is performed independently, however incumbent also serves as a member of the
Residence Life team comprised of the Associate Director for Residence Life, five Residence Conduct Coordinator (RCC) staff,
five RLC staff, the Senior Coordinator for Leadership and Development, the Senior Coordinator for Conduct and Compliance and the Hub Program Coordinator. CSU, Chico has an on campus student housing population of approximately 2,200 students. RLCs provide educational programs, customer service, counseling referrals, and crisis response. Incumbents deal with complex, sensitive situations, incumbent must use sound professional judgment and successful counseling techniques to effectively interact with college-age students. The RLC position co-supervises 6-18 Resident Advisors assigned to a given community. They also directly supervise the students employed at service desks. Additionally, the RLC position has overall advisory and leadership responsibility for Community Council.
This is a live-in position that emphasizes student development as well as community management. The Residence
Life staff is on-call 24 hours a day, however, actual working time is varied and flexible and opportunity for adequate time off is
available. May include late night, early morning, and weekend commitments as situations dictate/require.
Required Education And Experience
Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field.
AND
Two years of full-time professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth.
- A Master’s degree in a job-related field may be substituted for one year of the professional experience. Additional specialized experience which demonstrates the applicant has successfully applied the knowledge and abilities of a Student Services professional may also be substituted for required education on a year-for year basis.
Preference may be given to applicants with the following as they may be considered specialized skills:
- Master’s degree in Behavioral, Social Science, College Student Professional, Higher Education, Counselling, Management, Public Administration, Sociology, or a related discipline.
- One year of full-time equivalent experience in the assigned area.
- Experience Advising a community or hall council.
- Experience Supervising a community desk.
- Evidence of commitment to equity and inclusion.
Pay Plan: 12/12
Work Schedule: Mon-Fri 8:00am-5:00pm, Summer - Mon-Thurs 7:00-5:30.
CSU Classification Salary Range: $60,996 - $86,736 per year.
CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). For more information please visit https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf
Additional Information
California State University, Chico, in accordance with CSU policy, requires that the successful candidate complete a
background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming
this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment
of current CSU employees who apply for posted positions identified as sensitive. This position is considered a sensitive position
based on CSU guidelines. Incumbent is responsible for the safety and security of Level 1 data, sometimes also referred to as
Level 1 protected data. This is confidential information that is in most cases protected by statutes, regulations, or other legal
mandates.
The person holding this position is considered a "General Mandated Reporter'' under the California Child Abuse and Neglect
Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 (revised July 21, 2017) as
a condition of employment.
This position is designated as a Campus Security Authority (CSA) under the Clery Act and is required to comply with the
requirements of this designation.
Position requires incumbent to live in an on-campus residence hall apartment for the entire contractual period and regularly dine in UH facilities during the academic year. This position includes a one- or two-bedroom furnished apartment, which includes utilities. UH has a pet policy and a partner policy. All approved partners must complete a background check.
At least one person from the Residential Life staff is on-call 24 hours a day. The nature of the position requires incumbent to
work variable hours, including late night and early morning hours as situations dictate/require as well as serve when needed in
an emergency response capacity.
Throughout employment in this position incumbent must maintain a valid California Driver's License as well continued
completion and compliance of the CSU Defensive Driver's Training course, and all CSU Chico online training through the
Training and Development system.
About Chico State
Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, “Today Decides Tomorrow,” is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century.
The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from the San Francisco Bay Area. Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that Chico State stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land, the flora, the fauna, and the waters that run through campus. We are humbled that our campus resides upon sacred lands that since time immemorial have sustained the Mechoopda people and continue to do so today.
The University is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.
Chico State is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).
CSU, Chico's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person at CSU, Chico Police Department or by calling 530-898-5555 . It is also available on the web at Annual Security & Fire Safety Report .
Open Until Filled (Review of Applications will begin 04/14/25. Applications received after that date may be considered.)
Salary : $60,996 - $86,736
